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Urban Outfitters

Retailer of trendy fashion, home decor

Visual Merchandising Manager

MerchandisingPosted on Nov 13
Full-timeSkokie, IL, USA$24 /hr

About the Job

Requirements

  • Three or more years of store visual merchandising and leadership experience.
  • Strong merchant skills and a history of delivering financial results.
  • Experience with floor planning.
  • A proven record of developing talent.
  • Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.

Responsibilities

  • Represent the brand and partner with the Display Artist and Department Managers to create an engaging visual experience for customers.
  • Deliver engaging, personalized, and efficient customer experiences.
  • Support customer experience, in-store creative marketing, merchandising, activations, and store teams to drive sales and create a compelling store environment.
  • Support recruiting, hiring, mentoring, and training department and display candidates; maintain responsibility for personal development and professional growth.
  • Set clear objectives and expectations, and coach team members on store processes, business analysis, merchandise placement and standards, and visual display.
  • Motivate and empower team members, tailoring motivation to individuals and leveraging team strengths.
  • Manage visual direction of display and merchandising from planning through execution, meeting company expectations, budgets, and timelines.
  • Use company reporting tools to assess store performance and identify department and global opportunities; take measurable visual risks to maximize sales and customer experience.
  • Drive shipment and omnichannel processes to prioritize product delivery to customers; plan execution and recovery of sell-through and markdowns.
  • Participate in daily operating processes, including payroll management and adapting zone and visual support to business needs.
  • Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures to support profitability.
  • Share product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team and customers.
  • Coordinate with the Store Manager, Assistant Manager, and Display Artist to communicate and complete store objectives, and demonstrate adaptability in executing a shared vision.
  • Monitor and respond to interoffice communications, ensure important company information reaches all levels of the team, and provide global product and visual feedback to the Store Manager and District Manager.

About the Company

Urban Outfitters

Retailer of trendy fashion, home decor

Urban Outfitters sells fashion, home decor, and lifestyle items for young adults through online and physical stores. It curates products from in-house brands, designer collaborations, and exclusive lines like Urban Renewal that feature vintage and upcycled pieces. It differentiates itself with exclusive collaborations, unique vintage/upcycled offerings, and active community engagement. Its goal is to attract and retain a style-conscious audience while driving revenue through direct sales and brand partnerships.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
1970

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