Entry Level Customer Service Representative

We are hiring motivated, reliable individuals to work with a well-established supplemental benefits organization that has supported working families for over 65 years. Due to rapid growth across multiple territories, we are expanding our team and are looking for Benefits Representatives who enjoy helping people and want a stable, long-term opportunity.

This role is ideal for individuals who like clear structure, steady daily tasks, and the flexibility of working from home.

What You’ll Do

• Speak with members who have requested information

• Explain benefit programs in a clear, easy-to-understand way

• Answer questions related to coverage and enrollment

• Assist members with simple online forms and next steps

• Keep accurate notes and follow up when needed

What We’re Looking For

• Strong communication and people skills

• Reliable, organized, and able to manage daily tasks

• Comfortable using a computer, email, and virtual meeting tools

• Customer service or sales experience is helpful but not required

• Training and licensing support provided

What We Offer

• Paid training with step-by-step guidance

• Residual income opportunities

• Company-paid travel incentives

• 100% remote work — no commute