Managing Director
Product Experience & Engineering Lab
Posted on 3/9/2023
United States
Experience Level
  • Lead teams serving clients across industries while demonstrating executive presence with high level client counterparts
  • Provide quality assurance and conduct frequent touch bases with client executives to ensure value is realized and understood from our engagements
  • Work with program and project leadership to implement processes and technology that support business value and process efficiency across business and technical functions
  • Manage and influence multi-disciplinary teams to translate client business objectives into Product Experience and Engineering Lab engagement types and offerings
  • Identify, develop and leverage accelerators focused on addressing industry-specific challenges
  • Collaborate with national Go-to-Market and Specialty leadership within Product Experience and Engineering Lab practice and across West Monroe's industry and functional practices, to evangelize, develop and deliver multi-disciplinary, data-driven engagement types and offerings
  • Partner with Go-to-Market leadership, business development executives, consulting line operators, and marketers to ensure our sales and pursuits teams have the relevant sales skills, methodologies, trainings, and sales enablement resources available
  • Build executive level relationships with key line operators to enhance the adoption of sales process, methodology, and incentivized behaviors
  • Drive continuous improvement and optimize the firm's sales processes, methodologies, planning, forecasting, and training with the focus on incentivizing behaviors to enable organic growth
  • Collaborate with multidisciplinary teams across the firm to develop and enhance delivery capabilities across West Monroe's practice areas
  • 15+ years of work experience within a high growth, team-based, client facing Digital Services firm including direct experience selling and delivering digital product management, user experience design, engineering and advisory services to executive-level corporate strategic buyers
  • Domain expertise in digital product experience and engineering functions
  • Demonstrated experience selling into Fortune 1000, enterprise, and upper mid-market clients
  • Demonstrated experience hunting, farming and closing large scale product engineering opportunities leveraging on-shore and near-shore delivery models
  • Demonstrated ability to influence decision makers and develop followership among colleagues and clients
  • Able to work independently and as a team player in coordinating and driving sales processes
  • Bring product experience and engineering market sales experience in one or more of these industries: Healthcare & Life Sciences, Financial Services, Energy & Utilities, High-Tech and Software, Private Equity and Consumer & Industrial Products
  • Expertise within sales strategy, business development, pricing, account management, sales operations, sales enablement, and bringing new products and services to market
  • Ability to combine technical experience with other strong management and leadership skills, specifically expertise in client relationship management, and business case development of go-to-market practices (e.g., sales effectiveness, pricing, sales operations) and/or product delivery (e.g., product management, user experience, software development)
  • Experience scaling and improving sales strategies, operations, and digital solutions within high growth companies
  • Strong communication skills and ability to work with C-level clients
  • History of developing and leading GTM strategies including managing multiple launches of commercial offerings to market
  • A Bachelor's degree or equivalent professional experience
  • Ability to Travel, as required based on client and practice demands
  • Ability to be in-person three days a week is required
  • Lead and/or collaborate with industry segment teams and key accounts on account planning, and execute those plans for account growth
  • Leverage your personal network of digital and product executive relationships (Chief Product Officers, Chief Digital Officers, Chief Experience Officers, Chief Information Officers, SVP - Product and Experience, Product Engineering Leads, etc.) to secure executive-level introduction meetings to generate new business at target accounts
  • Identify and drive business development activities by assessing opportunities, designing solutions, developing proposals/SOWs, leveraging on-shore and near-shore delivery models, establishing relationships with clients and prospective clients, and helping to close new deals; collaborate with partners within Product Experience and Engineering Lab practice and across the firm to support these opportunities
  • Understand client investment needs/constraints and help tailor proposals appropriately to meet their needs
  • Develop go-to-market (GTM) messaging and sales materials to support business development for prospects and clients
  • Create work plans, pricing estimates, and risk assessments for potential engagements
  • Contribute to thought leadership to strengthen marketing efforts
  • Attend networking events and actively build and leverage a professional network and affiliate network in the local community
West Monroe

1,001-5,000 employees

Digital management consulting services
Company Overview
West Monroe's mission is to partner with companies in transformative industries to deliver quantifiable financial value. The company functions in multidisciplinary teams that blend management consulting, digital design, and product engineering to move companies from traditional ways of working to digital operating models—and create experiences that transcend the digital and physical worlds.
  • Parental leave
  • Medical coverage
  • Flexible PTO
  • 401(k) plan
  • Company stock purchase program
  • Flexible spending accounts
  • Pre-tax transportation benefits
  • Company-provided & supplemental life insurance
  • Perks & discounts program
  • Short-term & long-term disability insurance
  • Pet insurance
  • Travel bonus program
  • LifeLock group rate
Company Core Values
  • Inclusion and diversity
  • People-first
  • Best client service
  • Best and brightest
  • Stewardship
  • Employee-owned
  • Meritocracy
  • Nimble
  • Fun
  • Practical innovation
  • Social responsibility
  • Integrity
  • Quality over growth