Digital Sales Manager

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary 

The AP Digital Sales team is responsible for accelerating Visa’s growth across digital-native clients, fintechs, payment platforms, enablers, issuers, and emerging payment ecosystems. The team builds scalable sales motions that help high-potential clients launch, grow, and optimize payment solutions using Visa’s network, products, data, and value-added services. Working across Asia Pacific, the team partners closely with country, cluster, Product, Client Services, Marketing, Risk, Legal, Finance, and Deal Desk teams to translate market opportunities into repeatable commercial outcomes. 

What a Sales Manager, Greater China Region (GCR), Digital Sales does at Visa: 

As a sales manager, you will lead a team of Digital Sales Representatives (DSRs) selling to a breadth of clients across assigned segments in GCR. You will define the market and territory coverage strategy, prioritize high-potential opportunities, and build scalable digital sales motions that accelerate client acquisition, portfolio growth, and revenue delivery. 

This is a builder and change leadership role that combines people leadership, GCR market development, territory strategy, digital-first sales execution, and cross-functional orchestration. You will help country and regional stakeholders adopt scalable digital sales motions, operating models, strategies, processes, and tools while creating repeatable sales plays across diverse client types and markets within GCR. 

Key Responsibilities:  

GCR Market Strategy & Development 

• Define and execute the Digital Sales growth and territory coverage strategy for GCR across priority markets, assigned segments, and Tier 3 clients. 

• Build market maps and segmentation models across all relevant client types, including financial institutions, issuers, acquirers, merchants, fintechs, digital-native businesses, payment platforms, enablers, government entities, and other emerging segments. 

• Use data, segmentation, whitespace analysis, client signals, and market potential to identify and prioritize high-potential prospects and existing clients based on addressable opportunity, payment volume potential, strategic fit, product readiness, and ease of execution. 

• Translate GCR market dynamics, regulatory considerations, competitive signals, client needs, and partner ecosystems into actionable growth priorities. 

Team Leadership & Talent Development 

• Lead, coach, and develop a team of Digital Sales Representatives selling to a breadth of clients across assigned segments in GCR. 

• Build a high-performance culture through coaching, performance management, talent development, and continuous feedback. 

• Attract, onboard, and retain top sales talent while supporting career growth and succession planning. 

• Establish a strong sales operating rhythm, including regular training and development, pipeline inspection, deal reviews, coaching cadence, performance management, CRM hygiene, and data-driven decision-making. 

Sales Execution & Growth 

• Drive new logo acquisition, client expansion, cross-sell, and upsell opportunities across Visa’s network capabilities, issuing and acquiring solutions, commercial payments, tokenization, risk and fraud solutions, cross-border money movement, and value-added services. 

• Lead the team's engagement with clients across the full growth journey, from new market entrants and emerging businesses to established financial institutions, merchants, enterprises, and scaled platforms. 

• Support complex commercial discussions and strategic partnerships across financial institutions, merchants, fintechs, digital issuers, payment platforms, enablers, processors, government entities, and other priority clients in GCR. 

• Coach DSRs on full-cycle sales execution, including prospecting, qualification, solution selling, negotiation, and deal closure. 

• Own team-level revenue delivery, pipeline generation, sales productivity, forecast accuracy, conversion performance, and disciplined execution against growth objectives across assigned segments and markets. 

• Review and refine sales plays, deal strategies, territory plans, enablement materials, and operating rhythms to improve prospecting, qualification, conversion, activation, and expansion across GCR 

Portfolio & Territory Management 

• Oversee a large, high-volume territory and portfolio spanning multiple client segments, ensuring effective prioritization and resource allocation. 

• Develop data-driven territory and coverage models for Tier 3 clients that balance new client acquisition, expansion of existing relationships, whitespace opportunities, partner-led routes to market, and scalable digital engagement. 

• Monitor customer, competitive, and industry trends to identify growth opportunities and emerging market needs 

Forecasting & Business Performance 

• Drive forecast accuracy and sales discipline through effective use of CRM, reporting, and analytics tools. 

• Use data, client signals, sales analytics, automation, AI-enabled tools, and platforms such as Power BI, Tableau, and MSD to identify opportunities, improve prioritization, and increase seller productivity. 

• Provide regular business reviews and performance updates to leadership, including risks, opportunities, and strategic recommendations. 

Cross-Functional Leadership 

• Partner closely with Business Development, Marketing, Product, Value-Added Services, Commercial and Money Movement Solutions, Client Services, Risk, Legal, Finance, Deal Desk, Compliance, and GCR 

• country teams to convert demand into qualified opportunities, improve marketing-qualified-lead-to-sales conversion, shape client-relevant propositions, and accelerate commercial outcomes. 

• · Act as a change agent with GCR market, country, cluster, and regional leadership to support adoption of the digital operating model, scalable sales motions, strategies, tools, and processes, while maintaining a continuous feedback loop on team contribution and market needs. 

• · Influence senior stakeholders without direct authority and provide meaningful recommendations on regional improvements, processes, tools, sales plays, and strategy enhancements. 

• · Support the development and rollout of regional go-to-market initiatives, product launches, and strategic growth programs. 

What success looks like 

• A clear GCR segmentation and data-informed territory coverage strategy is in place across priority markets, assigned segments, and Tier 3 clients. 

• A qualified pipeline of high-potential opportunities is built across new logos, expansion accounts, all priority client types, and partner-led routes to market. 

• Repeatable sales plays and scalable digital engagement motions are launched, refined, and adopted across GCR markets. 

• Revenue delivery, pipeline generation, conversion, forecast accuracy, sales productivity, CRM discipline, and client activation improve across the GCR portfolio. 

• Visa's relevance across GCR client segments increases through stronger solution alignment, consultative selling, and adoption of Visa products and value-added services. 

Additional Information 

• Working location: This role is based in Singapore full-time in the office.  

• Travel Requirements: This position requires travel less than 10% of the time.    

Why this is important to Visa 

This role is critical to making Visa the partner of choice across GCR. By building a market focused Digital Sales growth engine, this manager will: 

• Accelerate client acquisition and portfolio growth across financial institutions, merchants, fintechs, digital-native businesses, payment platforms, government entities, and other priority segments. 

• Expand adoption of Visa's payment solutions, including card issuance, commercial payments, tokenization, cross-border payments, and value-added services. 

• Build scalable sales practices, playbooks, and digital-first engagement motions that can be replicated across GCR markets and client segments.  

• Strengthen Visa's position as the partner of choice for clients across GCR.  

• Drive sustainable revenue growth and market expansion across a diversified client portfolio.  

Qualifications

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.