Night Auditor
All Accor
Night Auditor
All Accor
Global hotel management, franchising, loyalty program
As our next Night Receptionist, you…
Are the ‘face of ibis Styles London Gloucester Road, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Assist in the general running of the hotel at night and support other departments to set up for the next day.
Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Fluent in English, both written and spoken (and a 2nd language would be a plus).
Excellent communication, presentation and interpersonal skills - A strong team player.
Strong interpersonal and problem solving abilities and the ability to lead by example.
Must be legally eligible to work in UK. The hotel is unable to assist candidates in obtaining work authorization.
Job Type: Full-time/Fixed
Salary: £15.37 per hour + Bonus
Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:
Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.
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