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APM Monaco

Direct-to-consumer luxury fashion jewelry brand

Assistant Store Manager

Retail Store ManagementPosted on Nov 13
Full-timeAmsterdam, Netherlands€32k - €34k /yrIn-person

About the Job

Requirements

  • Solid experience as a Supervisor, with the ambition to move into full store management.
  • Experience in luxury or fashion retail and a solid grasp of visual merchandising fundamentals.
  • Ability to analyse sales reports and suggest relevant adjustments.
  • Fluency in English.
  • Flexibility to adapt when needed.

Responsibilities

  • Contribute to achieving revenue targets in support of the Store Manager.
  • Analyse sales reports to identify business needs and propose corrective actions.
  • Contribute to setting individual targets for sales advisors.
  • Relay key performance indicators to the team and support them daily to improve performance.
  • Liaise with the marketing team on the ground.
  • Monitor the competitive landscape and stay aware of competitor performance and market trends.
  • Ensure day-to-day quality of service delivered in the boutique.
  • Ensure the team maintains regular, quality contact with clients.
  • Handle first-level customer complaints.
  • Contribute to the general upkeep and overall presentation of the boutique.
  • Monitor compliance with payment procedures.
  • Track the boutique's expenses alongside the Store Manager.
  • Contribute to the team's scheduling.
  • Manage day-to-day inventory and ensure the team makes proper use of the point-of-sale system.
  • Relay communication between the boutique, other departments, and other points of sale.
  • Apply and uphold merchandising guidelines on a daily basis.
  • Ensure the boutique meets presentation standards at all times.
  • Liaise with logistics and marketing on the boutique's assortment.
  • Immediately flag any defective product found in the boutique.
  • Report restocking needs.
  • Take part in recruitment, onboarding, and training for the team.
  • Support performance evaluations for the team and provide regular feedback.
  • Support the Store Manager on day-to-day human resources matters.
  • Embody the brand's image and professional standards on a daily basis.

About the Company

APM Monaco

Direct-to-consumer luxury fashion jewelry brand

APM Monaco creates contemporary fashion jewelry inspired by Monaco and the South of France. It designs pieces in silver varieties, neon accents, and freshwater pearls, with personalized options and gifts for her, him, and couples, sold directly to consumers through its online store and physical boutiques. Customers browse and buy via the brand’s own channels, with personalization and updates delivered through newsletters. The company differentiates itself with a Monaco-inspired chic aesthetic, a diverse material palette, and a direct-to-consumer model that emphasizes personal touches and exclusive collections, aiming to deepen its relationship with customers and expand its offerings.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
1982

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