Senior Claims Coordinator

POSITION SUMMARY

As a Senior Claims Coordinator with U.S. Venture, you will support the daily claims activities of the Safety team by managing assigned claims and coordinating with third party administrators (TPAs), insurance carriers, Legal, and vendors. This role utilizes advanced claims knowledge to review claim activity, support litigation matters, and provide guidance on claims processes while working under the direction of the Claims Lead. The Senior Claims Coordinator serves as an experienced resource within the Claims team and supports consistent, compliant, and efficient claims handling.

JOB RESPONSIBILITIES

• Coordinate and oversee auto, general liability, property damage, and workers’ compensation claims administered by third‑party administrators (TPAs), ensuring adherence to company guidelines and service expectations
• Support state and self‑funded workers’ compensation programs through claim oversight, documentation review, and ongoing coordination with TPAs and vendors
• Review claim activity, summaries, reserves, and recommendations provided by TPAs and escalate issues, trends, or concerns as appropriate
• Maintain strong working relationships with insurance carriers, TPAs, brokers, and vendors to ensure consistent communication and performance
• Coordinate and participate in quarterly meetings with insurance brokers, and insurance carriers, including preparation of claims data and discussion materials
• Collaborate with Legal on litigation matters by coordinating claim information, monitoring case status, and supporting strategic discussions
• Review and evaluate legal invoices and related expenses to ensure accuracy, compliance with billing guidelines, and cost controls
• Maintain working knowledge of OSHA rules and regulations to support company compliance and claims coordination efforts
• Independently address routine claim coordination matters and escalate complex issues to the Claims Supervisor as needed
• Perform advanced and often confidential administrative duties related to claims, litigation support, and vendor coordination
• Produce high‑quality reports, presentations, and spreadsheets related to claims activity

SECONDARY JOB FUNCTIONS:

• Continuously learn and develop self professionally
• Support corporate efforts for safety, government compliance, and all other company policies & procedures
• Perform other related duties as required and assigned
• Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
• Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization

QUALIFICATIONS

Required:

• 3–5+ years of experience working with workers’ compensation claims, preferably in a claims coordination or TPA‑managed environment

• High school diploma required (Bachelor’s degree preferred)

• Working knowledge of auto, general liability, property damage, and worker’s compensation claims

• Experience coordinating with TPAs, insurance carriers, and defense counsel

• Proficient in Microsoft Office Suite with ability to learn additional software

• Effective communicator with strong listening and collaboration skills

• Demonstrated attention to detail, organization, and follow‑through

• Ability to manage multiple priorities and meet deadlines

• High integrity with ability to maintain confidentiality

Preferred:

• Bachelor’s Degree

• Experience with SharePoint

• Experience with Origami Risk RMIS platform

DIVISION:

Corporate

U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1,  CPT, OPT, STEM OPT, visa status and other employment‑based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full‑time basis and must not require U.S. Venture’s sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.

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