IT Specialist

Who is Litmus

Litmus is building the data foundation that powers industrial AI.

AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap.

We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize production.

Backed by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.

Why join Litmus

Build the infrastructure that makes industrial AI possible

AI is moving beyond the cloud and into the physical world. At Litmus, you’ll build the infrastructure that enables real-time data to power AI and machine learning systems in production environments.

Work on problems where software meets the real world

Most AI systems fail without access to real-world data. You’ll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.

Have real impact, fast

You’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility, and the ability to shape both product and company as we scale.

Join a high-performance team

We’re building a team that holds a high bar and pushes each other to improve. You’ll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale. We hire people who take ownership, move quickly, and care about outcomes. No passengers.

Our culture

At Litmus, the team is collaborative, curious, and low ego. People are scrappy, take ownership, and look for ways to make an impact. We value empathy just as much as execution, whether that’s in how we build, how we communicate, or how we support each other.

We’re a growing company, so things move quickly and not everything is perfectly defined. If you enjoy figuring things out, working closely with others, and making steady progress, you’ll do well here.

About the Role

We are looking for a proactive and hands-on IT Analyst to support and manage our corporate IT environment from our Pune office. In this role, you will be responsible for maintaining secure and reliable IT operations across cloud and on-premises infrastructure, providing exceptional end-user support, managing employee lifecycle processes, and ensuring compliance with security standards. You will play a key role in enabling employee productivity while safeguarding the organization’s systems, devices, and data.

What You’ll Do

• Administer and manage Microsoft 365, Microsoft Entra ID, and Microsoft Intune, including user identity management, device policies, security controls, and application integrations.

• Support and maintain cloud environments across AWS, Google Cloud, and Azure, including user access, resource provisioning, and monitoring.

• Manage and support critical business applications, including HRIS platforms such as Rippling and Deel.

• Provide desk-side and remote technical support for employees using Windows and macOS systems, resolving hardware, software, and connectivity issues.

• Manage IT support requests through JIRA Service Management, ensuring timely resolution and adherence to SLAs.

• Administer and maintain on-premises infrastructure, including servers, virtualization platforms (VMware/Hyper-V), and networking equipment.

• Perform physical data center operations such as server installation, racking, cabling, and hardware maintenance.

• Own end-to-end employee onboarding and offboarding processes, including account provisioning, device setup, access management, and asset tracking.

• Support information security initiatives and maintain compliance with ISO 27001 controls and requirements.

• Manage compliance automation tools such as Drata or Vanta, supporting audits, evidence collection, and continuous compliance monitoring.

• Identify opportunities to improve IT processes, automation, security, and user experience.

What You’ll Bring

Must Have

• 3–5+ years of experience in IT support, systems administration, or a similar role.

• Strong expertise in Microsoft 365, Microsoft Entra ID, and Microsoft Intune administration.

• Experience supporting Windows and macOS environments.

• Hands-on experience with VMware or Hyper-V virtualization platforms.

• Proficiency with JIRA Service Management or similar ITSM tools.

• Strong troubleshooting, problem-solving, and communication skills.

• Experience with user provisioning, device management, and IT onboarding/offboarding processes.

Nice to Have

• Experience with Rippling, Deel, or other HRIS platforms.

• Knowledge of ISO 27001, Drata, or Vanta.

• Exposure to AWS, Azure, and Google Cloud Platform (GCP).

• Scripting and automation skills (PowerShell, Bash, etc.).

• Relevant certifications such as Microsoft, AWS/Azure, CompTIA A+, or Network+.