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Southwest Accessory Group

Returns Associate

Full-TimeUpdated on 10/24/2026
$18/hr+ 401(k) match
Entry
Houston, TX, USA
In PersonOn-site, day shift; may occasionally require weekends or overtime.
Warehouse & FulfillmentShipping & Receiving

About the job

Requirements
  • Prior warehouse experience is a plus.
  • Fluent English, with verbal and written communication skills.
  • Attention to detail in a fast-paced environment.
  • Basic computer experience is helpful.
  • Ability to meet the physical demands of standing, walking, reaching and bending, endurance, balancing and mobility, manual dexterity, exposure to varying conditions, repetitive motion, and consistently lifting up to 50 pounds; use safety equipment and tolerate loud noises.
  • Ability to work an 8-hour shift; the schedule is full-time and may occasionally require weekends or overtime.
Responsibilities
  • Maintain claims and dealer returns daily.
  • Coordinate with the warehouse for restocking and process credits to Ford and GM dealerships.
  • Track damaged claims from inbound Ford and GM shipments.
  • Process reimbursements from Ford and GM vendors.
  • Process Ford and GM claims.
  • Set up return merchandise authorizations (RMAs).
  • Follow standard operating procedures and safety guidelines.
  • Keep work areas clean and organized.
Desired Qualifications
  • High school diploma or GED preferred.
  • Prior warehouse experience is a plus.
  • Basic computer experience is helpful.

About the company

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Southwest Accessory Group

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