Durabuilt Windows & Doors

Energy-efficient window and door manufacturer

Service Technician Helper

Equipment Field ServicePosted on Nov 9

Full-timeCalgary, AB, CanadaNo salary listed

About the Job

Requirements

A high school diploma is required.
At least 1 year of experience in construction, repairs, and installation of windows and doors; equivalent experience is considered.
Experience handling glass is required.
Knowledge of windows and doors, parts, and terminology is required.
Experience using hand tools is required.
Knowledge of safe work practices is required.
Working knowledge of both metric and imperial measurements is required.
A valid Class 5 driver's license is required.
Effective verbal and written communication in English is required.
Ability to work in a fast-paced, changing team environment is required.
Ability to troubleshoot problems, analyze them, and provide solutions is required.
Ability to prioritize daily work and organize tasks to meet multiple deadlines and customer needs is required.
Ability to complete projects within tight timelines is required.
Secondary education at a trade school focused on the building industry, such as SAIT or NAIT, is listed under Education.
First Aid, Fall Protection, and WHMIS training are assets.
Ability to travel for out-of-town jobs, including some overnight stays, is required.
Ability to follow health and safety regulations and wear required equipment and protection is required.

Responsibilities

Work with Service Technicians to repair exterior doors and PVC windows and glaze seal units, ensuring service is completed as required and on schedule.
Load the service vehicle with parts required for service calls.
Review the daily run sheet to understand the scheduled jobs.
Repair and adjust exterior doors and PVC window products.
Assist with re-glazing PVC window products.
Set up scaffolding.
Clean job sites during work and after completion.
Ensure customers are satisfied with the service and product.
Provide customer service and conduct oneself professionally.
Read and become familiar with standard operating procedures.

Our values are at the core of everything we do!

Innovative. Think ahead to stay ahead.
Driver. Stay hungry and act with urgency.
Ownership. No excuses. 100% accountability.
Caring. For employees, partners and community.
Individual. We work with great people and expect a lot from them.

We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies – it’s also our people.

Objective of Position
Work with Service Technicians to repair exterior doors and PVC windows. Glaze seal units. You ensure service is completed as required on schedule.
Accountabilities
Service

Load service vehicle with parts required for service calls.
Review run sheet daily to get an overview of jobs scheduled.
Repair and make adjustments to exterior doors and PVC window products.
Assist in re-glazing PVC window products.
Set up scaffolding.
Clean up job sites during work, and when work is completed to ensure job site is clean.
Ensure customer is satisfied with service and product,
Provide excellent customer service and conduct yourself in a professional manner.
Read and be familiar with SOP’s.
Some overnight stay required for out of town jobs.
Follow health and safety regulations by wearing required equipment and protection.

Education

High school diploma.
Secondary education (Trade school) focusing on the building industry education, i.e. SAIT or NAIT

Certification

First Aid, Fall Protection and WHIMIS training an asset.

Experience / Capabilities

1+ years’ experience in construction, repairs and installation of windows and doors. Equivalent experience will be considered.
Experience in handling glass.
Knowledge of windows and doors, parts and terminology.
Experience in using hand tools.
Knowledge of safe work practices.
Working knowledge of both metric and imperial measurements.
Valid Class 5 driver license.
Communication effectively in English both verbal and written.
High comfort level working in a fast-paced team environment that is constantly changing.
Pressure to produce tangible results and complete projects within tight timelines.
Troubleshooting abilities to analyze problem and provide solutions.
Ability to prioritize your daily work and organize yourself to meet multiple deadlines and meet customer needs.

Send Us Your Resume
We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith. Thank you to all those apply and those who are short-listed will be contacted.

Thank you for applying!

About the Company

Durabuilt Windows & Doors

Energy-efficient window and door manufacturer

Durabuilt Windows & Doors is a Canadian manufacturer that makes energy-efficient windows and doors for homes and commercial buildings. Its products use high-performance frames and glazing designed to reduce energy loss, improve comfort, and meet ENERGY STAR standards. The company sells through dealers, builders, and commercial customers, and focuses on quality, service, and long-term value. What sets Durabuilt apart is its long 35+ year family-led history, private ownership, and consistent recognition as Canada’s Best Managed Companies, underscoring its commitment to customer experience and steady growth. The company’s goal is to deliver reliable, energy-efficient building products while maintaining strong relationships with customers and continuing to grow as a leading Canadian manufacturer.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Edmonton, Canada
Founded: 1988

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