IT and Tech Ops Engineer

Freedom Technology Solutions Group is looking to add an IT and Tech Ops Engineer to the team! The work environment is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. The ideal candidate will have specialized skills in information security and tech ops.

Requirements:

1. The Contractor shall support the maintenance, deployment, and training of technical capabilities.
2. The Contractor shall learn, understand, and maintain a variety of capabilities developed in support of the Sponsors mission.
3. The Contractor shall facilitate the transfer of new capabilities from developers to the Sponsor.
4. The Contractor shall once trained, be responsible for maintaining the knowledge of how to setup infrastructure in support of the deployment and execution of the capabilities they maintain.
5. The Contractor shall keep abreast of platform or other technology changes which could affect technical methods.
6. The Contractor shall ensure capabilities can be deployed quickly in support of customer needs.
7. The Contractor shall provide Sponsor officers with technical guidance and troubleshooting support.
8. The Contractor shall work directly with technical operators to deploy capabilities (including troubleshooting) in support of customer needs as well as capturing new requirements or issues that come up during the process.
9. The Contractor shall collect data as directed by the Sponsor from a variety of platforms in a variety of formats, collate it, and transfer it to Sponsor officers for further analysis.

Information Security Support --- High Risk Roles: YES (Newly added to address HRR by Task)

1. The Contractor shall be responsible for the physical and environmental protection, personnel security, incident handling, and security training and awareness in regards to information security.
2. The Contractor shall support the maintenance, deployment, and security posture of deployed infrastructure and technical solutions.
3. The Contractor shall work with the ISSM and ISO in monitoring the information system(s) and its environment of operations to include developing and updating the authorization documentation, and implementing configuration management across authorization boundaries.
4. The Contractor shall assess security impacts of changes and make recommendations to the ISSM.

Required Skills:

1. Demonstrated experience with one or more of the following: Computer networking in Windows AND Linux, Cloud provider provisioning/procurement, Use of common online services In a persona-specific environment, Website configuration, Web-page Building.
2. Demonstrated experience with basic software development/scripting/software testing and debugging (Linux and Windows).
3. Demonstrated experience building tech-ops plans using available tools/techniques.
4. Demonstrated experience to independently evaluate complex situations and requirement and be able to select appropriate technical capabilities/ use appropriate tools and develop methodologies to satisfy them.
5. Demonstrated familiarity with social media sites (please specify) and creation/management/troubleshooting social media accounts.
6. Demonstrated experience of VPNs (OpenVPN, Wireguard), Residential and Mobile proxies and firewall rules.
7. Demonstrate psychological resilience to work in varying conditions, manage time effectively, and adapt to different problems and situations.
8. Demonstrated experience with Azure/AWS Cloud Administration and Tier 1 user support.
9. Demonstrated experience in managing cash funds, management and tracking of misattribute procurement including payments.
10. Demonstrated experience in persona identity handling.
11. Demonstrated experience in operational tradecraft (OpSec compliance).
12. Demonstrated experience with incidence tracking tool including JIRA.
13. Demonstrated experience communicating effectively (written and oral).

Desired Skills:

1. Demonstrated experience with customer space, CONUS and OCONUS, and how it differs from other cyber activities.
2. Demonstrated experience managing and troubleshooting internet capabilities.
3. Demonstrated experience with Virtualization technologies and VPN Networking.
4. Demonstrated experience with web development.
5. Demonstrated experience with Dark Web and ToR.
6. Demonstrated experience with Cryptocurrency exchanges.
7. Demonstrated experience with surveillance detection route.
8. Demonstrated experience managing and troubleshooting social media accounts and other internet capabilities.
9. Demonstrated experience working with mobile SIMs and eSIMs.
10. Demonstrated experience collecting data from social media accounts and other internet-based platforms.