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GXO Logistics

Contract logistics with warehousing and automation

Quality Specialist II - Afternoon Shift

Validation, Compliance & Quality SystemsUpdated on Nov 14
Full-timeTracy, CA, USA

About the Job

Requirements

  • At least 1 year of quality assurance experience in a manufacturing, packaging, or distribution facility.
  • Experience with Microsoft Office.
  • Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally.
  • Ability to tolerate hot or cold warehouse environments.

Responsibilities

  • Perform internal audits of manufacturing or distribution processes and supporting departments, and verify implementation of ISO policies and procedures described in the quality system.
  • Serve as the primary point of contact for checking in drivers, verify their documentation, escort them to their lanes, coordinate loading and unloading dock activities, and coordinate trailer movements to support daily operational priorities.
  • Manage and sequence trailer docking, release, and yard flow using knowledge of trailer anatomy and fleet safety standards.
  • Guide, coach, schedule, and train Quality Assurance and Receiving Quality Technicians, and cover for them in their absence.
  • Oversee the nonconforming product process.
  • Work with all departments to facilitate the timely release and disposition of products.
  • Communicate quality exceptions to customers and carry exceptions through to completion.
  • Perform daily performance audits of Quality Technicians, and review and file production quality records.
  • Participate in root cause and corrective action investigations.
  • Assist in developing and validating processes and procedures.
  • Prepare quality updates and communicate them to department managers and supervisors.
  • Maintain a safe work environment by adhering to and enforcing safe work practices and supporting company safety initiatives.
  • Demonstrate an understanding of the Supply Chain quality policy and adhere to the company’s Good Manufacturing practices.

Desired Qualifications

  • High school diploma or equivalent.
  • Experience communicating and presenting information in one-on-one and small- and large-group situations to customers, clients, leadership, and team members.
  • Experience interpreting graphs.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Demonstrated commitment to process excellence by ensuring proper, efficient, and accurate use of processes.
  • Ability to work with minimal direct supervision.
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
  • Leadership skills that foster teamwork in meeting goals and objectives.

About the Company

GXO Logistics

Contract logistics with warehousing and automation

GXO Logistics provides contract logistics services across warehousing, order fulfillment, reverse logistics, and transportation management. It serves e-commerce, retail, consumer packaged goods and industrial manufacturing clients with tailored, technology-driven supply chain solutions. The company operates through long-term contracts, typically on a cost-plus or fixed-fee basis, leveraging scale, automation, and data analytics to improve efficiency and cut costs for customers. A notable differentiator is GXO ServiceTech, which handles product returns and reverse logistics for retailers, manufacturers, and insurers, especially in consumer electronics. GXO’s goal is to reduce customers’ logistics costs and complexity by delivering end-to-end, tech-enabled logistics services at scale through long-term partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Greenwich, CT
Founded
2021

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