CB IB Operations & Controls - Operations Expert, Associate

Details of the Division and Team

Deutsche Bank China, Shanghai Cash Operations mainly focus on payment clearing services to cooperate customers. The products/services commonly provided including Domestic & Cross Border Remittances operation, relevant reporting formalities in accordance with local regulatory requirement and cash product maintenance etc. In addition, Shanghai Cash Operations also provide remittance service to WM/ICM clients.

What we will offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. 

You can expect:

• Supplemental Savings Plan on top of mandatory social security
• 15 days of annual paid leave, plus public holiday & Flexible Working Arrangement
• A range of competitive benefits to suit your needs
• On-line family doctor consultation for both employee & family members
• Employee Assistance Program for both employee & family members

Your key responsibilities

• Perform daily system operation for RMB X-border payment and Foreign currency payment in line with internal payment processing internal control requirement;
• Ensure compliance of key processes and procedures with the regulatory environment of cash business in China, such as AML, internal control policy and etc.
• Support payment message related project & UAT
• Preparation regulatory reports, like SAFE & PBOC daily transactional reporting and other monthly/quarterly reports
• Maintain high level of (internal and external) client focus and customer service excellence while clearly following rules/regulations/policies/procedures.

• Liaise with Sales, Customer service, IB Operations, Loan Operations and DB clients to provide smart solution
• Closely co-operation and communication with Middle Office and Operations staffs in other branches.
• Handling and independently resolving local and regional inquiries and related activities

Your skills and experience

• Bachelor degree or above (recognized by the state)
• Above 5 years relevant experience in a similar field
• Strong knowledge with SWIFT messaging and xborder RMB payment processing via CIPS
• Strong team player, ability to engage effectively with the wider Bank team
• Excellent communication, interpersonal and problem-solving skills
• Quick learner, self-motivated, independent and be ability to focus and prioritize in high-pressure environment,
• Attention to details is essential
• Good general PC skills with exceptional knowledge of Microsoft Excel
• Fluent written and spoken English and Mandarin
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

How we’ll support you

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• Culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.