Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Lab Support Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeUnited StatesIn-person

About the Job

Requirements

A high school diploma or GED is required.
Zero to one year of related work experience is required.
Strong keyboard skills reflecting speed, accuracy, and attention to detail are required.
Basic familiarity with computers and the ability to navigate web-based applications at a basic level are required.
The ability to read and write in English to understand basic safety instructions and supervisor directions, communicate with patients, families, and medical center staff, and respond to basic questions is required.
The ability to understand spoken English to follow basic safety instructions and supervisor directions, and communicate in basic English with patients, families, and medical center staff in response to routine questions, is required.
The ability to follow general instructions and procedures with work monitored by a supervisor or manager is required.
The ability to make decisions based on instructions, standard practices, and established procedures, generally with little or no supervision, is required.
The ability to address routine, repetitive problems by following clear directions and procedures, and identify process-improvement opportunities, is required.
The ability to demonstrate basic knowledge of fundamental concepts, practices, and procedures for routine situations is required.
The ability to interact respectfully with employees, professional staff, and external contacts to offer ideas, identify issues, obtain information, or deliver services is required.
The ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner is required.
The ability to exert up to 50 pounds occasionally and/or up to 20 pounds frequently, and to stand or move around for most of the shift, is required.
Influenza vaccination is required as a condition of employment.

Responsibilities

Enter patient specimen demographics and test orders into the computer system, add requested tests to the appropriate specimen type, identify and label specimens according to protocol, package specimens safely for transport, handle specimens upon arrival, and process routine and STAT specimens according to protocol.
Process and aliquot specimens to meet service goals, store specimens appropriately while maintaining their integrity, retrieve specimens for add-on testing, and identify, label, and process specimens for testing while following standard operating and safety procedures.
Answer the telephone promptly and courteously.
Maintain a clean and well-stocked work area.

Desired Qualifications

Laboratory experience is preferred.

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Lab Support Assistant, Full-Time 40 hours, 3pm-1130pm

Job Description:

Job Summary: Enters patient test orders and demographic information into the computer system.

Essential Responsibilities:

Enters specimen demographics and test orders into the computer. Adds tests, when requested , to the appropriate specimen type. Identifies and labels specimens according to protocol. Packages specimens safely for transport. Appropriately handles specimens upon arrival at the laboratory. Processes both routine and STAT specimens, according to protocol.
Processes and aliquots specimens to meet service goals. Stores specimens in the appropriate location and maintains the integrity of the specimens at all times. Retrieves specimens for add on. Identifies, labels and processes specimens for testing, while following all standard operating and safety procedures.
Answers the telephone promptly and courteously.
Maintains a clean and well-stocked work area.

Required Qualifications:

High School diploma or GED required.
0-1 years related work experience required.
Strong keyboard skills required that reflect speed, accuracy and attention to detail.
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications:

Laboratory experience.

Competencies:

Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range:

$20.90 - $28.13

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size: 10,001+
Company stage: Grant
Total funding: $5.4M
Headquarters: Boston, MA
Founded: 1996

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