Assistant Manager - Quality Assurance

About Us

Centric Brands is a leading lifestyle brand collective that designs sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment, and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Specific Responsibilities Would Include

Through various inspection activities/ QA,C training / pro activeness to ensure the consistent production quality, PO to ship quantity and on time delivery with zero claim/ complain.

Costco-Specific Quality Assurance Oversight

• Lead QA process for all Costco & non-Costco production orders (Woven-Denim & non denim, Knit, Sweater as applicable).
• Ensure compliance with customers’ QA protocols, SOPs, and packaging guidelines. SOP actively in works on the ground level.
• Ensure approved PP sample, complete QC file, size set review available prior to PP meeting conduct and guidelines given to QA/C to ensure zero deviation from CBQA side.
• Review Pre-Production (PP) samples, Top of Production (TOP) samples, and shipment approvals per Costco & Non-Costco requirements.
• Conduct Risk assessment, Line Review Meeting, PPM, Inline, midline, and final inspections using Costco’s & Non-Costco AQL standards (strictly than regular AQL).
• Validate fabric performance against the approved standard (shade & shrinkage, colorfastness, durability, pilling, seam strength, crocking, skewness, contras component).
• Ensure trims, embellishments, and packaging comply with Costco & Non-Costco approved materials and safety standards.
• Ensure to go and see practice to eliminate quality concerns at initial stage/ cross check the pattern shapes/ required machines, machine gauge & needle in placed/ CTPAT procedures and good housekeeping.
• Ensure bulk measurements meet Costco & non-Costco requirements by regular validation.
• Ensure regular factory visit/ validate the customer requirements/ QA,C validation/ maintain QA,C data & QA,C factory allocation as per product & inspection importance

Packaging & Carton Compliance (Critical for Costco)

• Oversee compliance with Costco Packaging Guidelines:
• Carton strength and quality (ECT/Bursting tests).
• Drop test requirements.
• Correct labeling, palletization, and shrink-wrapping.
• Validate barcode placement, carton stickers, hangtags, and polybag suffocation warnings.
• Check pack-out configuration, folding, hanger usage, and inner pack ratios per Costco directives.
• Conduct carton loading audits to ensure warehouse and transportation compliance.

Testing & Compliance

• Coordinate all third-party testing required by Costco (flammability, chemical compliance, colorfastness, mechanical tests).
• Monitor needle control and metal detection programs for product safety.
• Conduct risk assessments on high-visibility programs to prevent recalls or rejections.
• Maintain documentation of all testing reports, certifications, and approvals.

Vendor & Factory Management

• Act as the primary QA liaison between Centric Brands and Costco & Non-Costco vendor base.
• Guide factories on Costco-specific QA and packaging requirements before bulk production.
• Monitor pilot runs and provides approval for bulk cutting only after compliance validation.
• Lead Root Cause Analysis (RCA) for failed inspections or packaging non-compliance.
• Implement Corrective Action Plans (CAPs) and monitor follow-up closures at factory level.
• Train factory QA/QC teams in Costco & Non-Costco compliance & inspection expectations.

Reporting & Communication

• Issue daily and weekly QA reports highlighting Costco & Non-Costco program status, risks, and approvals.
• Escalate critical issues (shipment delays, failed lab tests, packaging breakdowns) to QA Manager/ MR leads
• Maintain Costco & Non-Costco QA documentation and dashboards for factory performance.
• Support management reviews by preparing summaries on vendor compliance, inspection pass rates, and packaging integrity.
• Follow up QA to release the inspection report on time. And timely ruling

Continuous Improvement & Leadership

• Develop and implement factory training modules for Costco & Non-Costco QA standards.
• Establish preventive quality systems to minimize inspection failures and shipment delays.
• Benchmark best practices from other Centric divisions to strengthen QA process
• Mentor junior QA staff and inspectors in handling all customer requirements.
• Drive continuous improvement culture by tracking defect trends, vendor ratings, and process enhancements.
• Maintain integrity
• Ensure Zero DC compliance & claims

Our Best Fit Candidate Would Have

Additional Requirements

• 10-15 years’ working experience (specialized Costco) in QA/QC field (Factory and Reputed Buying House)
• Know the inspection process in Costco (including AQL standard) and requirement very well.
• Good knowledge of print techniques, and safety requirement.
• Bachelor’s degree holder or Tech college diploma.
• Good in written English to understand the documents in English and issue report.
• Basic computer skills and handle Microsoft Office, Excel, Outlook easily.

Competency Requirements (if applicable)

Behavioral Competencies:

• Initiative.
• Integrity
• Lead by examples
• Ownership.
• Communication.
• Collaboration
• Conflict Management and Problem Solving

Language Proficiency:

Fluent in: English

Specific Working Conditions

Frequency of Travel: As required.

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Centric Brands is an Equal Opportunity Employer.