Gordon Food Service

Broadline foodservice distributor serving operators

Business Expense & Travel Analyst

Business OperationsConfirmed live in the last 24 hours

Full-timeWyoming, MI, USANo salary listed

About the Job

Requirements

Two or more years of full-time related work experience in corporate travel and expense program management, Concur administration, data analysis, or analytics.
A bachelor's degree, or an equivalent combination of education and relevant work experience.
Strong Excel skills.
Detail orientation, commitment to accuracy, and strong basic mathematical skills.
Ability to communicate and collaborate across departments to ensure continuity of work and project coordination.
Ability to comprehend, investigate, and improve business processes.
Excellent interpersonal, written, and verbal communication skills.
Ability to multitask, prioritize, and work independently and within a team environment.
Ability to develop solutions to varied problems of large scope and complexity, referring to policies and practices for guidance.
Knowledge of corporate business expense and travel policies, and awareness of industry trends and changes specific to travel and expense.
Knowledge of financial analysis, basic accounting and reconciliation principles, and reporting.
Excellent customer service, time management, and organization skills, and ability to manage multiple projects and tasks simultaneously.
Ability to adapt to and use various forms of technology.
Candidates who work for a Gordon Food Service customer must provide a letter of support from their management if selected for the interview process.
Must pass a pre-employment drug test.

Responsibilities

Provide system support, maintenance, and reporting for the Concur travel and expense business expense system.
Manage corporate credit card, Comdata fuel, and CLC lodging programs, including card ordering, fraud disputes, and asset maintenance.
Review daily HR and Workday reports and execute necessary flexible allowance vehicle reimbursement (FAVR) and system updates, including separations, new hires, and cost center changes.
Audit expense data and mileage submissions for policy compliance, use data to identify trends, and educate the workforce.
Administer corporate vehicle policies by monitoring motor vehicle records and driver performance reports for insurance, state releases, and valid license status.
Conduct monthly cross-system audits, such as comparing Concur with third-party fleet systems like Wheels, to prevent duplicate entries and ensure data accuracy.
Ensure financial integration between Concur, fleet vendors, and the general ledger.
Reconcile third-party provider invoices, submit journal entries, and allocate costs appropriately.
Audit yearly taxable income for FAVR drivers in coordination with Payroll and determine quarterly retention band changes.
Develop reporting to track and plan cost savings initiatives across travel, fleet, and expense programs.
Use data analytics to identify savings, improve business processes, and support executive decision-making.
Manage travel and expense and mileage customer support queues by email and instant message, resolving expense reporting, mobile app tracking, and FAVR enrollment issues with a focus on first-contact resolution.
Support communication, training, and skills development for end users, including the internal travel and expense website, and educate drivers on best practices such as CLC versus Comdata usage.
Build and manage strategic partnerships with global airlines, hotels, travel providers, and fleet management vendors.
Monitor and direct key vendor relationships for continuous improvement.
Act as a liaison between external vendors, General Accounting, Payroll, and Information Systems staff.
Perform other duties as assigned.

Desired Qualifications

Concur expense management experience is highly desirable.
Data visualization skills are preferred.

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary:

The Business Expense & Travel Analyst drives the technical and fiscal integrity of the Travel & Expense (T&E) ecosystem, focusing on data-driven optimization, system administration and spend transparency. Assists and drives excellence in Travel and Expense savings objectives and initiatives through strategic thinking, process improvements, and data analysis. Maintains and supports the business expense system (Concur), specialized corporate card programs (T&E, Fuel, Lodging) and provides oversight for the corporate travel and fleet programs. Collaborates with suppliers, monitors vendor relationships for continuous improvement, and serves as a liaison between external vendors and internal staff to support systems and processes. Ensures the implementation and adherence of business expense and corporate vehicle policies. Creates and delivers reporting.

What you will do:

System & Program Administration: Provides system support, maintenance, and reporting for the T&E business expense system (Concur). Manages the corporate credit card, Comdata (fuel), and CLC (lodging) programs, including card ordering, fraud disputes, and asset maintenance. Reviews daily HR/Workday reports to execute necessary FAVR/system updates (e.g., separations, new hires, cost center changes).
Auditing, Compliance & Fleet Management: Audits expense data and mileage submissions for policy compliance, using data to identify trends and educate the workforce. Administers corporate vehicle policies by monitoring Motor Vehicle Records (MVRs) and Driver Performance Reports for insurance, state releases, and valid license status. Conducts monthly cross-system audits (e.g., Concur vs. third-party fleet systems like Wheels) to prevent duplicate entries and ensure data accuracy.
Financial Integration & Reporting: Ensures seamless financial integration between Concur, fleet vendors, and the General Ledger. Reconciles third-party provider invoices, submits journal entries, and allocates costs appropriately. Audits yearly taxable income for FAVR drivers (coordinating with Payroll) and determines quarterly retention band changes.
Analytics & Cost Savings: Develops effective reporting to track and plan cost savings initiatives across travel, fleet, and expense programs. Leverages data analytics to uncover hidden savings, improve business processes, and drive executive decision-making.
Customer Support & Education: Manages the T&E and mileage customer support queues (Email/IM), resolving expense reporting, mobile app tracking, and FAVR enrollment issues with a focus on first-contact resolution. Supports communication, training, and skills development for end users (including the internal T&E Website) and educates drivers on best practices (e.g., CLC vs. Comdata usage).
Vendor & Strategic Partnerships: Builds and manages strategic partnerships with global airlines, hotels, travel providers, and fleet management vendors. Monitors and directs key vendor relationships for continuous improvement. Serves as a liaison between external vendors, General Accounting, Payroll, and Information Systems staff.
Performs other duties as assigned.

When you will work:

Monday through Friday, 8:00am - 5:00pm.
Hybrid Work Schedule: 4 days in office, 1 day from home.

What you bring to the table:

Two or more years of full-time related work experience (Corporate T&E Expense Program Management, Concur Administration, data analysis or analytics).
Bachelor's Degree (or equivalent combination of education and relevant work experience may be considered).
Concur Expense Management experience highly desirable.
Strong Excel skills required. Data visualization skills preferred. Concur expense management experience highly desirable.
Must be detail oriented with a commitment to a high level of accuracy and strong basic mathematical skills.

Ability to communicate, collaborate, and learn from other departments to ensure continuity of work and project coordination.

Able to comprehend, investigate and improve business processes.

Must have excellent interpersonal, written, and verbal communication skills.
Ability to multitask, prioritize and be able to work independently and within a team environment.
Develops solutions to a variety of problems of large scope and complexity. Refers to policies and practices for guidance.
Knowledge of Corporate Business Expense and Travel Policies, stays abreast of industry trends and changes specific to T&E.
Knowledge of financial analysis, basic accounting/reconciliation principles, and reporting.
Must have excellent customer service, time management and organization skills and the ability to manage multiple projects and tasks simultaneously.
Able to adapt to and use various forms of technology.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

About the Company

Gordon Food Service

Broadline foodservice distributor serving operators

Gordon Food Service distributes a wide range of foodservice products to operators and runs more than 170 stores open to the public. It moves products through a distribution network and retail locations to meet the daily needs of restaurants, churches, caterers, and other operators. It differentiates itself as the largest family-operated broadline distributor in North America with a history dating to 1897, emphasizing people and offering stores with no membership requirements. Its goal is to help people enjoy good food by reliably supplying products and services that support the successes of its customers.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $6.1M
Headquarters: Wyoming, MI
Founded: 1897

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