Travelodge Hotels

Invests, manages, and franchises mid-scale hotels

Hotel Sales Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

A diploma in hospitality or tourism management or a related field, with experience.
At least 3–5 years of sales experience, preferably in a hotel capacity.
Proven experience handling wholesale, travel trade, and travel agency segments.
Strong interpersonal and communication skills, with a strong network preferred.
Strong negotiation and presentation skills.
Able and willing to travel overseas.
Applicants with less experience may be considered for a junior position.
Professional disposition and grooming.
Able to identify problems and issues proactively and resolve them independently and creatively.

Responsibilities

Develop and maintain business opportunities through direct sales, marketing, email, and other communications to maximize revenue opportunities.
Identify areas for improvement in wholesale performance and develop strategic action plans to optimize the sales team's performance and drive incremental sales revenue.
Manage and grow accounts across market segments, focusing on wholesale, travel trade, and travel agency partners, including domestic and international accounts.
Generate and maximize the business potential of the designated portfolio through daily sales calls, telephone calls, account servicing, site inspections, and entertainment.
Prepare customer correspondence and internal booking reports, and maintain sales files.
Manage business relationships with existing and new clients to achieve customer satisfaction and ensure external and internal customers are satisfied with services.
Participate in and coordinate promotional events, trade shows, and other assignments.
Analyze competitors' strengths and weaknesses and develop approaches to sell against them.
Meet monthly and annual revenue goals set by management.

Desired Qualifications

Hotel sales experience is preferred.
Strong interpersonal and communication skills, with a strong network, are preferred.

JOB OVERVIEW:
The Sales Manager is responsible for developing/ maintaining business opportunities through active
direct sales, marketing, emails, or other forms of communication to maximize revenue opportunity.
He/she will identify areas of improvement in overall wholesales performance and develop strategic action
plans to optimize the performance of the sales team and drive incremental sales revenue

KEY RESPONSIBILITIES:

Manage and grow accounts across various market segments, with a strong focus on wholesale, travel trade, and travel agency partners, including both domestic and international accounts.
Generating and maximizing the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
Prepare correspondence to customers and internal booking reports, and maintain sales files
Manage and maintain the business relationship with existing and new clientele base to achieve
customer satisfaction: ensure external and internal customers are satisfied with our services
Participate and coordinate promotional and trade shows or any other assignment
Analyze competitor’s strength and weakness, and knows how to sell against them
Meeting monthly revenue and annual revenue goals set by the management

QUALIFICATIONS:

Diploma in hospitality or tourism management or a related field with experience
Minimum of 3-5 years of sales experience, preferably in a hotel capacity
Proven experience handling wholesale, travel trade, and travel agency segments is required.
Matured, self-motivated, dynamic, meticulous and result-oriented individual
Excellent interpersonal and communication skills with a strong network preferred
Possess strong negotiation and presentation skills
Effectively bilingual
Must be able and willing to travel overseas
Applicants with lesser experience will be considered for a junior position
Well-groomed and professional disposition
Creative and successful sales technique
Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively

About the Company

Travelodge Hotels

Invests, manages, and franchises mid-scale hotels

Travelodge Hotels Asia Pte. Ltd. develops, manages, and franchises mid-scale, select-service hotels across Asia under the Travelodge brand. It uses an investor-operator model, offering acquisition, lease, management, and franchise arrangements to property owners and concentrating on city-center gateway cities. Its hotels provide modern rooms, dining and work-friendly communal spaces, self-service laundromats, and on-site gyms, supported by a regional shared services platform for finance, distribution, and technology to boost efficiency. The company aims to grow the portfolio to over 50 hotels by 2030 and differentiates itself with a single-brand, mid-scale focus and value-driven asset management across Asia.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore
Founded: 2014

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