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PNC Financial Services

Runs a national bank for people and businesses

Teller

Retail & Commercial BankingPosted on Nov 10
Part-timeBelvidere, IL, USA

About the Job

Requirements

  • Prior experience is not required. No degree, required certification, required license, or required/preferred language assessment is specified.
  • Candidates should demonstrate accuracy and attention to detail, address customer needs, understand banking products, maintain digital awareness, communicate effectively, detect and prevent fraud, manage multiple priorities, solve problems, and understand customer needs.

Responsibilities

  • Deliver customer experiences intended to improve customers’ financial wellbeing and loyalty while increasing share of wallet; process customer interactions, educate customers about available alternatives for financial interactions, identify banking opportunities, and make referrals as appropriate.
  • Identify opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
  • Perform lobby engagement to connect with customers and position PNC products to meet their needs; educate customers about managing financial transactions using technology, tools, and resources.
  • Apply product and procedural knowledge to solve customer problems.
  • Follow policies and procedures and exercise sound judgment within established limits; complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Desired Qualifications

  • Accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales are preferred skills.

About the Company

PNC Financial Services

Runs a national bank for people and businesses

PNC Financial Services runs one of the largest banks in America, serving households and businesses of every size through branches, apps, and corporate bankers. Acquisitions turned it from a regional lender into a coast-to-coast bank, notably its purchases of National City during the 2008 financial crisis and BBVA USA in 2021. Consumers keep checking and savings accounts, such as Virtual Wallet with its built-in budgeting tools, and take out mortgages and credit cards, while companies borrow and manage cash through PNC. It earns most of its money on the gap between loan interest and deposit costs, and the rest from fees. PNC traces its roots to a savings bank founded in 1845 and is based in Pittsburgh, Pennsylvania.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1845

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