B

BMC Software

IT management software for mainframes

Principal AI-First Product Manager

Full-TimeUpdated
$175.8k - $293k/yr+ Variable plan
Senior, Expert
Bachelor's
Houston, TX, USA+4 moreMore locations: Washington, DC, USA | San Francisco, CA, USA | Detroit, MI, USA | New York, NY, USA
HybridHybrid work; office-day requirements are not specified.
ProductTechnical Product Management

About the job

Requirements
  • At least 8 years of product-management experience in enterprise software, with evidence of setting strategy and delivering complex products across multiple teams or product areas.
  • Demonstrated ownership of AI, generative AI, agentic AI, intelligent automation, AIOps, developer platforms, data platforms, or similarly complex technical products.
  • Strong working knowledge of large language model-based systems, retrieval-augmented generation and knowledge grounding, agents and tool use, orchestration, evaluation, observability, safety, and AI cost and performance tradeoffs.
  • Previous background in a technical role, such as Architect, Software Developer, Quality Assurance Engineer, Data Scientist, or similar.
  • Understanding of how data quality, permissions, metadata, telemetry, and knowledge architecture affect AI product outcomes.
  • Track record of translating ambiguous customer problems and emerging technologies into product strategy, roadmaps, requirements, and measurable outcomes.
  • Experience taking products or major capabilities from discovery through launch, adoption, and iteration.
  • Customer discovery, analytical, prioritization, and executive communication skills.
  • Ability to influence Engineering, Architecture, UX, Security, go-to-market teams, and senior leaders without relying on formal authority.
  • Commercial judgment, including business cases, market and competitive analysis, packaging, pricing inputs, and launch and adoption planning.
  • Comfort operating in mission-critical enterprise environments where trust, security, deployment flexibility, and operational rigor matter.
  • Bachelor’s degree or equivalent practical experience in a relevant field.
Responsibilities
  • Define a clear product strategy and roadmap that connects AMI Platform investments to customer outcomes and portfolio growth.
  • Lead customer discovery with mainframe leaders, practitioners, and enterprise AI stakeholders; convert insights into validated problems, requirements, and differentiated product bets.
  • Shape AI-native and agentic experiences, including assistants, specialized agents, coordinated workflows, tool use, knowledge grounding, and cross-domain orchestration.
  • Partner closely with Engineering, Architecture, UX, AI Engineering, Data Science, Quality and Evaluation, Security, Site Reliability Engineering, and portfolio product teams to make high-quality tradeoffs and deliver scalable platform capabilities.
  • Own a portfolio of customer problems and use cases, prioritized by customer value, strategic differentiation, feasibility, reusable platform leverage, and business impact.
  • Define measurable product success across user value, agent and task success, quality, trust, adoption, retention, latency, reliability, cost, and business impact.
  • Set product requirements for evaluation, guardrails, governance, role-based access control, audit, observability, explainability, and human-in-the-loop controls appropriate for enterprise and regulated environments.
  • Drive zero-to-one and minimum viable product development with disciplined hypotheses, prototypes, design partners, and evidence-based decisions, then scale successful patterns across products and customers.
  • Balance common platform capabilities with domain-specific needs, avoiding one-off solutions while creating practical paths to customer value.
  • Develop business cases, competitive analysis, packaging recommendations, launch plans, field enablement, and adoption programs for new AI capabilities.
  • Represent the product strategy with executives, customers, analysts, partners, Sales, and Customer Success, using clear and defensible narratives.
  • Raise the bar for AI-first product management practices and mentor product managers through frameworks, coaching, and example.
Desired Qualifications
  • Experience with mainframe operations, observability, automation, database and data management, security, developer experience, or enterprise infrastructure.
  • Experience defining platform application programming interfaces, integration ecosystems, Model Context Protocol-based capabilities, or extensible developer platforms.
  • Knowledge of hybrid, on-premises, OpenShift, and cloud deployment models, including constraints in regulated or air-gapped environments.
  • Experience with enterprise AI governance, responsible AI, model risk, compliance, or human-in-the-loop product design.
  • Hands-on ability to prototype AI workflows using low-code tools, prompt and agent frameworks, application programming interfaces, or lightweight scripting.
  • Experience working with design partners, analysts, strategic customers, and global go-to-market teams.

About the company

What BMC Software does: It provides software to manage and optimize large enterprise IT environments, from IBM mainframes to modern cloud systems. How its product works: Its tools monitor, manage, and automate IT infrastructure across mainframes, distributed servers, and cloud platforms, helping teams keep systems running, secure, and efficient. How it stands out from competitors: It has a long track record starting with mainframe software and has grown through targeted acquisitions to offer a broad suite for end-to-end IT operations, spanning on‑premises and cloud, with strategic ownership changes that gave it room to adapt. What its goal is: to help enterprises operate complex IT environments more reliably and efficiently by providing integrated software for mainframes, distributed systems, and cloud management.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Houston, Texas

Founded

1980

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 25, 2026 SAP PartnerEdge Build status widened Control-M distribution through SAP Store.
  • January 20, 2026 AI Workflow Creator and Knowledge Hub reduced automation and skills friction.
  • September 11, 2026 Montagu's Helix carve-out sharpened BMC's focus on automation.

What critics are saying

  • Helix's June 17, 2026 carve-out adds execution risk during regulatory closing.
  • Mainframe revenue depends on aging IBM Z estates, pressuring long-term growth.
  • KKR ownership pushes cash extraction, starving R&D and forcing a 2028 exit.

What makes BMC Software unique

  • Control-M orchestrates SAP, cloud, data, and third-party workflows across hybrid estates.
  • BMC AMI owns mainframe operations, and Tarun Chopra arrived October 1, 2026.
  • BMC serves nearly 80% of Forbes Global 100 enterprises.

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Benefits

  • Remote Work Options
  • Hybrid Work Options

Growth & Insights and Company News

6 month growth

-3%

1 year growth

-3%

2 year growth

7%
VMblog
Oct 23rd, 2026
BMC Advances Enterprise AI with BMC AMI Agentics and Control-M.

BMC Advances Enterprise AI with BMC AMI Agentics and Control-M. BMC Software announced BMC AMI Agentics and new Control-M capabilities to help enterprises put AI to work across critical operations while retaining human control. The innovations bring specialized mainframe intelligence to operational and database workflows and extend universal orchestration across application, data, and AI workflows. BMC AMI Agentics helps teams investigate issues, understand probable causes, and determine next steps using mainframe expertise and operational context. Control-M connects AI-driven processes to the workflows on which businesses depend, helping customers coordinate complex work, validate data, and recover from disruptions across hybrid environments. "AI must earn the right to run your business," said Ram Chakravarti, chief technology officer at BMC. "BMC helps enterprises put AI agents to work while retaining human control, turning decades of human expertise into actionable intelligence without compromising operational predictability. AI earns trust in critical operations by being open by design, governed by default, and human-controlled." Agentifying the Mainframe with BMC AMI Agentics Enterprise AI needs access to the data, transactions, and expertise that underpin the business. On the mainframe, much of that knowledge resides within specialized teams and established operational workflows. BMC is agentifying the mainframe by making that expertise available through purpose-built agents that help teams investigate, analyze, and recommend actions within governed boundaries. BMC AMI Agentics for Data and BMC AMI Agentics for Ops embed domain-aware AI into existing database and systems administration workflows: * BMC AMI Agentics for Data: helps teams investigate Db2 and IMS issues, explain findings, and guide performance and optimization decisions. Specialized capabilities include AI Reorg Advisor, SQL Workload Analyzer for IBM Db2, Deadlock Advisor in BMC AMI Log Analyzer, and IMS Exception Advisor in BMC AMI Database Advisor. * BMC AMI Agentics for Ops: helps operations teams investigate CPU spikes, understand legacy REXX automation, and identify probable causes within alerts, making specialized operational knowledge easier to apply. The approach makes AI mainframe-native by grounding it in mainframe expertise, operational context, and enterprise controls, helping customers apply that intelligence across the enterprise. A G2 reviewer said: "The best thing about BMC AMI Ops is its ability to bridge the mainframe skills gap by moving traditional green-screen monitoring into modern, AI-driven observability." - User in Airlines/Aviation Additional BMC AMI capabilities support connected operations and modern developer workflows: * Service discovery and enterprise collaboration: BMC AMI Service Discovery feeds verified z/OS configuration items into ServiceNow and other enterprise configuration management databases. BMC AMI Assistant brings mainframe knowledge across the estate into enterprise chat workflows. * Synthetic test generation in beta: BMC AMI DevX Unit Test parses COBOL source code and copybooks within VS Code to create synthetic test data and scenario paths, helping developers reduce test preparation bottlenecks. * Hybrid developer workflows in beta: Supported AI coding assistants, including Cursor, GitHub Copilot, and Claude Code, connect to BMC AMI DevX Code Pipeline. Developers can generate, promote, and deploy mainframe code from their chosen assistant, with operations running under their own mainframe permissions and recorded in the existing audit trail. "Governance, not model capability, is what separates AI pilots from reliable execution. Closing that gap requires context, orchestration, and control across complex enterprise estates," said Brent Ellis, vice president, AI and Workloads, IDC. "Delivering actionable AI enablement for the mainframe requires domain expertise often best provided by vendors dedicated to that ecosystem, such as BMC. Combining agentic AI with an established automation and orchestration platform provides a well-governed foundation for organizations looking for trusted outcomes at scale." Universal orchestration for the AI enterprise with Control-M Control-M extends universal orchestration to AI-driven processes alongside the application, data, and business workflows enterprises already run. The latest capabilities help operations teams troubleshoot work, improve data quality, and coordinate execution across hybrid environments: * Data Assurance: Available across Control-M SaaS and Control-M self-hosted, Data Assurance validates data as it moves through business workflows, helping teams detect quality issues before they affect downstream analytics, reporting, and AI initiatives. * AI monitoring: Natural-language troubleshooting helps operations teams understand job and workflow dependencies, investigate root causes, and resolve issues faster. * Expanded integrations: Recent additions include Amazon Bedrock AgentCore, Argo Workflows, SAP Build Process Automation, Workato, IBM MQ, Oracle JD Edwards EnterpriseOne, AWS Auto Scaling Groups, and GCP Managed Instance Groups, extending orchestration across AI, application, and infrastructure workflows. A PeerSpot reviewer said: "The AI-assisted workflow creation is fantastic, as Control-M capabilities include AI-assisted creation of workflows from natural language intent, which is useful for moving towards AI-first operations." - Delivery Manager, tech vendor. Building with the AI ecosystem BMC uses LangGraph technology within BMC AMI Agentics to combine agentic workflows with mainframe intelligence and enterprise controls. Separately, Control-M integrates with LangGraph to orchestrate AI-driven workflows with visibility and automated recovery. "We are pleased that BMC is leveraging LangChain in order to bring unique mainframe expertise and intelligence into enterprise AI domains," said Harrison Chase, CEO of LangChain. Topics: AI David Marshall is the founder of VMblog.com, one of the industry's longest-running independent publications covering modern data center technologies. What began as a focus on virtualization and cloud computing has expanded to cover the full spectrum of enterprise IT, including AI, security, and DevOps, making VMblog a trusted destination for vendor news, technology analysis, and industry commentary.Beyond publishing, David has spent his career at the intersection of technology and business, inventing, marketing, and launching a number of successful software companies and products, and building a reputation as a skilled marketing executive in the enterprise IT space.David is also a published author, having written two well-regarded books on virtualization and served as technical editor for two "For Dummies" titles covering virtualization and cloud computing. He co-founded CloudCow.com, a publication focused on cloud computing, and has been named a VMware vExpert every year since 2009, one of the longest continuous honoree streaks in the program's history.Connect with David on LinkedIn: https://www.linkedin.com/in/davidmarshall/

IT Brief
Oct 6th, 2026
Netpoleon ANZ adds BMC Helix in regional distribution deal.

Netpoleon ANZ adds BMC Helix in regional distribution deal. Tue, 6th Oct 2026 (Today) Netpoleon ANZ has signed a distribution agreement with BMC Helix, extending BMC Helix's ServiceOps and AIOps software across Australia and New Zealand. The deal adds BMC Helix to Netpoleon's portfolio of automation and cyber resilience products for enterprise customers and channel partners in the region. It is aimed at organisations managing hybrid and multi-cloud environments while facing skills shortages, cyber threats and compliance demands. BMC Helix combines IT Service Management, IT Operations Management and Agentic AI in a single ServiceOps platform. The software is designed to identify, investigate and address operational issues before they disrupt business activity, with automation for incident investigation, root-cause analysis and remediation workflows. Netpoleon is looking to broaden the range of tools it can offer customers seeking closer links between IT operations and cybersecurity operations. Its existing portfolio includes identity security, governance and cyber defence products, and the addition of BMC Helix gives partners another option for customers looking to reduce alert volumes and shorten response times. The partnership comes as organisations in banking, healthcare, telecommunications and the public sector look for ways to manage increasingly complex digital estates. Through Netpoleon's channel network, the software will be offered to enterprise and mid-market organisations across those industries. Demand for AIOps products has grown as businesses try to automate repetitive tasks and ease pressure on overstretched IT teams. In the ANZ market, distributors and software vendors are also responding to demand for tools that can manage service delivery and operational monitoring across a mix of on-premise systems and multiple cloud environments. Paul Lim, Regional Director, Netpoleon ANZ, said the agreement reflected a shift in customer priorities. "BMC Helix has invested heavily in AIOps, and we see it as a key foundation for enterprises looking to bring AI and automated remediation into their IT and cyber operations," Lim said. He added: "With a rich proven history and dataset, the deployment of Helix AIOps will allow enterprises to maximise operational efficiencies and cost savings by drastically improving remediation response times." Regional push The ANZ agreement forms part of BMC Helix's partner-led expansion following its separation as an independent software-as-a-service company in 2025. Since then, it has focused on developing Agentic AI features for IT service and operations teams. The business argues that AI agents can take over routine operational tasks and help teams move away from reactive work. That proposition is aimed at organisations seeking to maintain service availability while managing tighter staffing conditions and growing system complexity. Alex Haloulos, Country Manager ANZ, BMC Helix, said the timing was significant for the regional market. "As BMC Helix marks its first official year as an independent company, our commitment to accelerating innovation and empowering our global partner network has never been stronger," Haloulos said. He added: "Together with Netpoleon, we are bringing our leading ServiceOps platform and advanced Agentic AI capabilities directly to the ANZ market. This partnership is exceptionally well timed, as regional enterprises require automated, self-optimising solutions to overcome persistent skills shortages and secure their complex, multi-cloud environments." Portfolio expansion For Netpoleon, the deal strengthens a distribution model centred on specialist security, networking and infrastructure products across Asia Pacific. The company works with vendors and resellers to package products for enterprise buyers that increasingly want fewer disconnected tools across their operational and security teams. The overlap between service management and cyber resilience has become more pronounced as outages, attacks and compliance failures can each trigger similar operational disruption. In response, distributors have broadened their catalogues beyond pure security software to include monitoring, automation and service management. BMC Helix enters that market with a platform positioned around a unified operational view. Netpoleon's route to market gives it access to established resellers and systems integrators in Australia and New Zealand, where customers in regulated industries are under pressure to keep systems available while containing operational costs. The software will be available through Netpoleon's channel ecosystem to customers across the region, including enterprise and mid-market organisations in sectors where uptime and cyber resilience are increasingly treated as core business requirements.

ReadITQuik
Oct 1st, 2026
BMC appoints Tarun Chopra to lead Intelligent Z business as John McKenny retires.

BMC appoints Tarun Chopra to lead Intelligent Z business as John McKenny retires. BMC Software has named Tarun Chopra senior vice president and general manager of Intelligent Z Optimization and Transformation, effective 1 October 2026. He reports to Ayman Sayed, BMC's president and chief executive officer. Chopra takes over the business that houses the BMC AMI portfolio, the company's automated mainframe intelligence suite. According to BMC, his remit is to shape the company's approach to "agentifying the mainframe", applying AI across operations, data, security and application development while preserving the reliability and control mainframe systems require. He joins from IBM, where he was most recently vice president of product management for IBM Data and AI. BMC says his IBM career spanned leadership roles across IBM Z, hybrid cloud, data and AI, product management, engineering and strategic integration, and included leading the integration of HashiCorp after IBM's acquisition. The company cites more than two decades of experience across hardware and software in the AI and IBM Z ecosystem. The appointment follows the retirement of John McKenny after three decades with BMC. McKenny built the modern Intelligent Z Optimization and Transformation business and, according to the company, played a central role in the acquisitions of Compuware, Correlog, Model9 and RSM Partners. "It is an exciting time for BMC as we continue to advance automation and AI innovation across the mission-critical systems our customers depend on," said Ayman Sayed, president and CEO of BMC. "With Tarun's unique perspective on the convergence of mainframe, cloud, and enterprise AI, I'm confident his leadership will shape the next era of the mainframe." BMC positions itself as an automation company spanning cloud, mainframe and hybrid environments. The Chopra hire places a former IBM Z product leader in charge of the portfolio BMC sells into IBM's own installed base.

PR Newswire
Oct 1st, 2026
BMC appoints Tarun Chopra as SVP and GM of Intelligent Z Optimization and Transformation

BMC Software has appointed Tarun Chopra as senior vice president and general manager of Intelligent Z Optimization and Transformation, effective 1 October 2026. Chopra will lead BMC's efforts to integrate AI across mainframe operations, data, security, and application development. Chopra brings over 20 years of experience in AI and IBM Z ecosystem. He most recently served as vice president of product management for IBM Data and AI, where he led the integration of HashiCorp following IBM's acquisition. He will oversee the BMC AMI portfolio and report to president and CEO Ayman Sayed. The appointment follows the retirement of John McKenny, who spent three decades at BMC and played a pivotal role in key acquisitions including Compuware, Correlog, Model9, and RSM Partners.

Intellyx
Aug 24th, 2026
Application modernization is not just pushing the AI button.

Application modernization is not just pushing the AI button. August 24, 2026 Application modernization is a top priority for many organizations, and the market is growing at 15% a year. Much of the demand is driven by the need to ensure systems are AI-enabled. Gartner released the AI Augmented Code Modernization Magic Quadrant August 3, which shows Microsoft, AWS, and Moderne as the leaders, with Rocket Software and BMC as the challengers. IBM, Cursor, and Anthropic are the visionaries, and EvolveWare the niche player. In their post about appearing as a leader in the quadrant, Microsoft says that AI coding reduces the time and cost of modernization, eliminating the major barrier. This is an important factor and definitely something AI can help with. But modernization cannot be about AI automation alone. It has to be about why you would modernize an application, the business value of doing so, how you would define the strategic target architecture, and how to document the current state. The trickiest part for AI has to be defining the target architecture. Although many have tried, it isn't possible to incrementally infer or generate a target architecture from a current state, and the current state is pretty much all AI has to go on. Business and technology changes too fast. Someone has to look toward the future and figure out what it will look like. Without this, modernization is only a cost saver, and its true value goes unrealized. In fact the argument that you need to modernize to ensure systems are AI enabled is a perfect example of the fallacy that AI assistance is all you need to succeed. No one really knows what it means to ensure your systems are AI enabled, because no one is really sure about the role AI plays in all applications. At this point everyone is basically guessing and changing course as quickly as possible as the technology evolves and people figure out what it's really good for. Natural vs managed evolution. At Credit Suisse Intellyx had an architecture program called "managed evolution," which called for inserting abstract interfaces between an application and its UI and other integration points. Once access to an application was abstracted, Intellyx could update and evolve the technology stack to move it or pieces off the mainframe, for example, or to modern languages and products, without disturbing application users. This could be very useful for AI, but of course someone has to do the design work. The opposite of managed evolution, of course, is natural evolution, which inevitably produces a "big ball of mud," just as the lack of building codes produces a shanty town without running water or a sewage system. And if you leave the design work up to AI it's very likely this is what you'll get. One of the major motivations for modernization is to migrate to supported or secure versions of vendor products. But a software upgrade by itself wasn't always easy to justify, since very often a new software product version did not include any new features Intellyx needed. Often Intellyx had to wait for the budget to be approved for a strategic change (i.e. business value change) to tie the software upgrade to. Microsoft's argument makes more sense for this purpose, but of course what they want is for you to migrate to new versions of Microsoft technology. (As a side note this is a fundamental conflict between software vendors and their customers, since a vendor's business model depends on selling new versions of software products while businesses using older versions typically do not have any clear requirement for features in the new versions. Nobody really needs a new feature in Word, for example.) A better motivation for modernization is to improve the strategic business value of an application - in other words, add features and capabilities that either drive additional revenue or increase cost efficiency. The ROI of modernization becomes clearer and stronger. (Managed evolution also helps here since it's easier to introduce new capabilities into a coherent architecture.) An overlooked consideration is often that organizations don't really want "bug for bug" compatibility with existing applications. They want modern versions of applications to meet new requirements, and to eliminate capabilities they no longer need. Forget about the current application. As good as AI tools are at source code understanding and rewriting or generating code, they are not very good at enterprise architecture. They do not work at the big picture level. Someone has to define an architecture framework for the AI tools, and tell them how to break up the problem into modules they can assemble. A major challenge of modernization then becomes how best to design the target state of the new application to achieve maximum ROI. At Citi I would encourage business and technology application owners to completely forget about the current version of an application, and instead think about what it should look like in 3-5 years as a target (and by the way it's not an "end" state because it's always moving). First, they had to figure out what their business would look like in 3-5 years, taking into account technology, business, and market trends. This was often the most challenging part because it was hard to get agreement. The idea was to figure out what business services they wanted to offer to increase business or retain customers, and if they could do that, Intellyx could pretty easily define the matching software services, map those to the current state, and identify the gaps Intellyx needed to close. Intellyx used service oriented architecture because it more easily and naturally maps to the services an enterprise offers its customers. Using the simple example of a bank, the tellers offer deposit, withdrawal, transfer, loan payment, and perhaps currency exchange services. Each of these can easily be modeled as a software service by using the name of the function and identifying the data to be submitted for processing, and optionally returned on the reply. (This is, by the way, in my opinion at least, much easier than trying to define objects with methods, although this will also work.) Documenting the current state. Once you have defined the target state for the modernized application, you have to clearly and exhaustively document the current state of the application to understand what to keep, what to change, and what to add. This is where the AI modernization tools really help. AI is great at summarizing large amounts of information and performing research tasks that otherwise would take humans a long time to complete. Gartner offers a longer list of modernization vendors in their reviews and ratings, including Astadia, Blitzy, Cast, COBOL Colleague, Devin, Mechanical Orchard, Model Core, Swimm, and VFunction, among others. These products are variously aimed at cloud migration, COBOL/mainframe modernization, documentation, microservices refactoring, transcoding, and so on. Mostly they try to solve the problem in a single step, and take an existing application (anything is production is legacy, as someone said) and modernize it in one pass. Most of the modernization vendors listed by Gartner require you to identify the source and target before you get started. This can work but as I've noted this approach will not result in the best ROI since it skips over the 3-5 year strategic target architecture step. I would like to mention three additional products: Concho, Gallop, and VCola. Congo and Gallop provide an essential result of source code understanding and analysis that allows customers to produce and work with an intermediate representation of an application, integrating the intermediate representation with a series of AI agents that analyze, work iteratively with humans on the design, and then generate the new application. An agentic AI system such as VCola consumes that representation as context to define a target state and generate code for that target state. In other words these products are not tied to a particular input and output pair, and are not trying to automatically convert or transcode an application from one format to another. I think this is the right approach to define and achieve a strategic modernization outcome with an excellent ROI, rather than investing in a project that simply reduces time and cost and produces a like for like (bug for bug) version of the application. The intellyx take. Application modernization has never been so popular. AI is the motivation and the enabler. People want to modernize to take advantage of gen AI capabilities for business benefit - in fact this is becoming a point of competition. AI coding agents are reducing the time, effort, and expense to nearly zero. In fact you could almost say that the code generation part doesn't matter, it's the quality of the requirements, target architecture, and application understanding that does. Organizations have invested significantly in automating their business processes. And now the knowledge of operating the business is effectively encoded in these applications using computer programming language and it needs to be converted into human language for AI tools. The world needs a kind of reverse engineering process to undo the process used to create the applications in the first place (i.e. converting human language to computer language). But the large companies are focused on migrating applications to their platform. Most startups don't have depth and breadth of expertise in legacy apps. Foundation models are incomplete because they are not trained on legacy code and don't understand legacy applications. The key seems to be producing an intermediate state that humans and agents can work with to figure out and design modernized applications for strategic value. Not simply transcoding or upgrading the tech stack.