Manager, Research & Insights

Position Overview

The Manager, Research & Insights leads the Consumer Imaging Division’s research strategy and turns consumer, category, product, and retail intelligence into clear business recommendations. Working across Marketing, Sales, senior leadership, retail partners, Tokyo Headquarters, and other regional teams, this role builds the annual research roadmap, oversees custom and syndicated research, and delivers actionable insights that support growth, innovation, portfolio optimization, and business planning. 

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate. 

With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they develop office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

What You Will Lead 

• Own the annual Consumer Imaging research strategy and roadmap, prioritizing initiatives against divisional goals, leadership questions, and emerging consumer and photo-industry trends.
• Lead end-to-end custom quantitative and qualitative research, including business-question development, research design, questionnaire and discussion-guide development, fieldwork oversight, quality control, analysis, and reporting.
• Manage ongoing tracking studies and monitor wave-over-wave consistency, data validity, and changes in key measures.
• Partner with stakeholders to translate business objectives into focused learning agendas, research briefs, analytic plans, and decision-ready recommendations.
• Guide research that supports the growth and optimization of Fujifilm camera, printer, and photo-output product portfolios, including work related to brand, pricing, advertising effectiveness, product development, and consumer satisfaction.
• Support global research initiatives by collaborating with Tokyo Headquarters and regional offices to share market intelligence and advance common learning priorities.
• Provide Sales and retail partner teams with relevant consumer, category, and shopper insights for planning, presentations, and priority information requests.
• Cultivate and manage external research suppliers and third-party data relationships, including project scope, timing, quality, and deliverables.
• Administer SaaS-based online survey tools used for internally managed research, including programming oversight, testing, data-quality review, analysis, and reporting.
• Maintain an accessible research library so stakeholders can efficiently find current and historical studies, reports, and foundational knowledge.
• Synthesize primary research, syndicated sources, and available business data to identify opportunities, clarify implications, and build a stronger evidence base for decision-making.
• Develop clear, compelling presentations and communicate insights to internal leaders, cross-functional groups, global colleagues, and retail partners.

How Success Is Demonstrated 

• A prioritized research roadmap that is aligned with business needs and delivered with appropriate rigor, quality, and timeliness.
• Insights that move beyond reporting results to explain implications, opportunities, risks, and recommended actions.
• Strong adoption of research across business planning, product and marketing decisions, sales narratives, and retail-partner conversations.
• Consistent research standards, effective supplier management, and reliable stewardship of tools, data sources, and institutional knowledge.
• Productive collaboration across U.S. and global stakeholders, with clear communication tailored to both technical and nontechnical audiences.

Required Qualifications 

• Bachelor’s degree in marketing, market research, communications, business, social sciences, statistics, or a related field. 
• Ten years of experience in market research, consumer insights, or a related discipline, including responsibility for managing research projects from scoping through presentation.
• Hands-on experience developing questionnaires, research instruments, and analytic plans; interpreting data; forming insights; and writing clear reports.
• Experience presenting study findings and recommendations to internal and external audiences.
• Demonstrated ability to manage multiple priorities, engage cross-functional stakeholders, and translate ambiguous business questions into practical research approaches.
• Strong written, verbal, analytical, and presentation-development skills.

Preferred Qualifications 

• Master’s degree or graduate coursework in marketing research, communications, business, analytics, social sciences, or a related field.
• Experience across research areas such as brand health, pricing, advertising effectiveness, product development, segmentation, and consumer satisfaction.
• Experience applying advanced analytic techniques such as cluster analysis, factor analysis, and regression.
• Experience using syndicated data sources and integrating multiple sources into a cohesive business story.
• Experience with tracking studies, SaaS survey platforms, research-vendor management, and global or multi-market research.
• Experience in consumer electronics, imaging, retail, durable goods, or another product-led consumer category.

Salary and Benefits

• $132,000 plus bonus depending on experience
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

#LI- Hybrid

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected]).