Inside Sales Representative
About the job
- Experience in customer service or recruiting, especially in a fast-paced, sales-focused environment.
- Proven success connecting with people over the phone; inbound or inside sales experience is preferred.
- Excellent communication and active listening skills.
- Strong attention to detail and organizational habits.
- High school diploma or equivalent is required.
- Share Knight's culture, values, benefits, and distinguishing features with prospective drivers.
- Respond to new driver leads on the day they arrive through calls, texts, and emails.
- Explain pay, benefits, facilities, and dedicated routes to help drivers identify suitable opportunities.
- Understand drivers' goals and motivations and match them with appropriate opportunities.
- Guide drivers from first contact through their first day and support a smooth hiring experience.
- Inbound or inside sales experience.
About the company
Knight-Swift Transportation Holdings Inc. is a leading asset-based truckload carrier in North America with a nationwide fleet, providing regional, intermodal, and dedicated freight services. Its operations run through an integrated network of owned trucks and drivers, using standardized routing, safety programs, and data-driven optimization to move freight reliably across long distances. The 2017 merger of Knight Transportation and Swift Transportation gave it scale, broad geographic reach, and a diverse service mix, enabling better pricing, capacity stability, and investments in safety and sustainability. Its goal is to maintain industry leadership by delivering trusted, efficient, and safe freight movement across a large network while pursuing ongoing improvements in service quality and sustainability.
Company Size
201-500
Company Stage
IPO
Headquarters
Phoenix, Arizona
Founded
1990
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Simplify's Take
What believers are saying
- July 2026 Q2 showed 80% EPS growth and 360-basis-point margin improvement.
- U.S. Xpress over-the-road became profitable in Q2 2026, validating the acquisition.
- AAA Cooper opened four locations recently, expanding Knight-Swift's LTL network footprint.
What critics are saying
- August 2025 ERISA settlements expose governance weaknesses and invite more employee litigation.
- FreightWaves reported 2023 support layoffs after weak Q2; cost cuts signal brittle demand.
- Truckload pricing remains cyclical; a prolonged freight slump would crush leverage and earnings.
What makes Knight-Swift Transportation unique
- Knight-Swift spans truckload, LTL, intermodal, and brokerage across North America.
- July 8, 2025 $2.5 billion credit facility preserves acquisition firepower and liquidity.
- U.S. Xpress and AAA Cooper give scale competitors struggle to replicate quickly.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Employee Stock Purchase Plan