F

Fin

AI-powered customer experience agent platform

Senior GTM Recruiter

Generalist RecruitingUpdated on Nov 10
Full-timeChicago, IL, USA$130.5k - $163.8k

About the Job

Requirements

  • At least 4 years of full-cycle GTM or sales recruiting experience in a high-growth technology environment.
  • Expertise and talent market intelligence across GTM and G&A business functions.
  • Ability to attract and convert talent through creative recruiting approaches.
  • A proven track record of partnering with GTM leaders to meet and exceed hiring goals.
  • Ability to use data and metrics to inform decisions.
  • Strong analytical, conceptual, and problem-solving abilities.
  • Passion for building and managing diverse talent pipelines.
  • Proof of eligibility to work in the United States is required.

Responsibilities

  • Drive full-cycle recruitment for positions across GTM and G&A teams.
  • Partner with Fin's leaders and hiring managers to deeply understand their needs.
  • Influence and advise stakeholders on their recruiting approach, strategy, and processes.
  • Create diverse and robust pipelines and attract and convert talent through creative sourcing tactics.
  • Attract and convert passive talent by authentically communicating company strategy and business goals.
  • Leverage data to diagnose search challenges, proactively create and execute solutions, and influence and advise stakeholders.
  • Provide an excellent candidate experience and serve as a trusted partner.
  • Proactively identify opportunities and solutions to improve and iterate on recruiting processes, and partner with stakeholders to drive solutions forward.

About the Company

Fin

AI-powered customer experience agent platform

Fin builds AI software for customer experience, featuring Fin, an AI agent that engages customers across service, sales, and ecommerce, and Intercom, a helper desk platform for human-assisted support. The Fin agent works through voice, chat, email, social channels, and Slack, performing multi-step tasks like updating accounts, processing refunds, or troubleshooting via its API, data connectors, and MCP, with Fin Operator monitoring and tuning for ops teams. It runs on proprietary Apex models trained for customer service and integrates with tools like Salesforce, HubSpot, and Freshdesk, alongside native Intercom workflows. Fin charges on outcome-based pricing per resolution, serves more than 12,000 customers, and was acquired by Salesforce in 2026 to continue growing in the AI customer-service space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$490.8M
Headquarters
San Francisco, CA
Founded
2011

Recently Posted Jobs

Explore more opportunities at Fin

See more jobs