Functional Analyst – Senior
NJM Insurance Group
Functional Analyst – Senior
NJM Insurance Group
Mutual property and casualty insurer
The Functional Analyst, Senior is responsible for gathering, analyzing, and documenting business or system processes and requirements for NJM’s applications. This role will work closely with all Project, Business team members and Solution Owners throughout the project lifecycle.
This role may be required to lead other team members and coordinate work efforts, assist in problem and solution scoping, effectively communicate requirements, and may get involved in quality assurance.
Essential Duties and Responsibilities:
Strategy Analysis: Consistently support the alignment of business strategy with system implementations by assisting in the
support of the FA team.
Business Analysis/Elicitation Skills : Consistently ensure that the business need is understood and articulated clearly by
performing, and assist in supporting the FA team members.
Requirements Life Cycle Management: Consistently achieving deliveries that reflect business outcomes by collaborating with
the portfolio manager and delivery team by performing and assisting in supporting the FA team members.
Leadership and Core Competencies: Consistently demonstrates strong commitment to continuous development, and the
ability to assist in supporting the FA Team within and outside the project context and demonstrates the core competencies.
Required Qualifications:
• Good knowledge and experience of different requirements gathering tools and techniques (use cases, diagramming, process
modeling, interviews, workshops, etc.).
• Good knowledge and experience working in Agile delivery methodology (SAFE etc.).
• Experience working with Insurance policy platform – Guidewire, Duck Creek, Majesco
• Experience in Personal Lines or Commercial Insurance domain and/or ISO admitted lines.
• Experience using JIRA and Confluence tools to document user stories.
• Some experience leading and coordinating teamwork efforts.
Job Description
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $87,339-$110,042Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Mutual property and casualty insurer
NJM Insurance Group provides property and casualty insurance mainly in the Mid-Atlantic, focusing on auto and home coverages and other P&C protection. It operates as a mutual insurer owned by its policyholders, using premium dollars to fund coverage, claims, and service rather than paying dividends to outside owners. Customers get protection through policies (notebook of auto and home insurance) and a claims process backed by financial stewardship and strong service. NJM differentiates itself by its mutual ownership model and a commitment to value-based solutions and service, plus regional recognition for auto claims experience and employer awards (e.g., leading Mid-Atlantic auto insurer in J.D. Power 2025 AIS; Forbes Best In-state Employer 2019–2025). Its stated goal is to provide value-based insurance solutions with the highest levels of service, integrity, and financial stewardship for policyholders in the Mid-Atlantic.
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