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Smart, Savvy + Associates

Business Partner, Internal Communications and Engagement

PR & CommunicationsConfirmed live in the last 24 hours
Full-timeVancouver, BC, CanadaCA$78.6k - CA$106.4k /yr

About the Job

Requirements

  • At least 5 years of experience in communications, including demonstrated experience planning and delivering internal communications.
  • A degree in communications, public relations, journalism, or a related discipline.
  • Strong writing and editing skills across executive communications, employee updates, presentations, and digital content.
  • Experience advising leaders and building trusted relationships across an organization.
  • Ability to develop a strategy and carry it through to delivery, including publishing content, producing newsletters, and coordinating events.
  • Experience supporting change communications and handling sensitive information with confidentiality and tact.
  • Ability to interpret engagement data and employee feedback to guide recommendations.
  • Strong organizational skills and ability to manage competing priorities and deadlines.
  • A curious, collaborative approach, thoughtful questioning, idea generation, and ownership of work.
  • Experience creating inclusive, accessible communications for employees with different needs and perspectives.

Responsibilities

  • Develop and implement communications plans that support organizational priorities, change initiatives, and employee engagement.
  • Write and edit executive messages, presentations, newsletters, intranet content, and other employee communications.
  • Turn complex information into accessible content that helps employees understand what it means for their work.
  • Manage and improve internal channels, including the intranet and Teams, to keep information useful and easy to find.
  • Advise executives, leaders, and colleagues on communications approaches, messaging, and timing.
  • Coordinate communications across People & Culture, IT, Operations, Legal, Finance, and other teams.
  • Support sensitive issues and crisis communications with sound judgment, discretion, and care.
  • Help leaders create opportunities for two-way communication and respond thoughtfully to employee feedback.
  • Plan and deliver town halls, leadership meetings, Ask Me Anything sessions, and other internal events.
  • Support employee engagement surveys and turn findings into practical recommendations.
  • Work with Employee Resource Groups and support communications that advance inclusion, diversity, equity, and accessibility.
  • Use channel data, content audits, and employee feedback to evaluate what is working and improve communications.

Desired Qualifications

  • Experience supporting issues management or crisis communications.
  • Familiarity with Confluence, Teams, ContactMonkey, Canva, or Microsoft Copilot.
  • Experience creating visual content and making basic video edits.

About the Company

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