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Pacific Medical

Orthopedic and rehabilitation equipment

DME Coordinator

Full-Time
$42k - $60k/yr+ Eligible driving expense reimbursement
Entry
Seattle, WA, USA
Hybrid
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A valid driver's license is required.
  • The position requires driving 5–40% of the time.
Responsibilities
  • Provide daily inventory management and stock products to ensure the medical center has necessary products available for treatment.
  • Communicate with clinical staff to receive proper documentation for creating a billable episode of care.
  • Measure and apply orthopedic soft-good devices, including continuous passive motion devices, knee orthoses, spinal bracing, ankle-foot orthotics, and other devices as necessary.
  • Screen calls and emails regarding patient status and report potential problems to the respective physicians and other care providers.
  • Serve as a resource to nursing and therapy staff and provide in-service training as needed.
  • Work under nursing and therapy supervision to provide care and service to patients and their families, receiving direction from clinical staff for delegated tasks and adhering to patient-care policies and procedures.
  • Communicate and legibly document all care provided to patients, and report changes in patient condition promptly.
  • Collaborate with nurses and other team members to organize and prioritize functions necessary for patient-care delivery.
  • Demonstrate competency in appropriate soft goods, such as continuous passive motion devices, per physician orders.
  • Adhere to Medical Center policies, procedures, and core values.
  • Participate in a call rotation with the territory team to service the hospital on weekends and after hours.
  • Perform other duties as needed.

About the company

Pacific Medical is a medical equipment distribution and clinical services company. It supplies orthopedic rehabilitation, sports medicine, prosthetic, orthotic, and related durable medical equipment and services. The company works with patients, clinicians, hospitals, rehabilitation teams, and payers involved in treatment and recovery support. Its model combines clinical fitting and fabrication with product distribution, field sales, inventory, billing, insurance documentation, service, and patient care. Work spans prosthetics and orthotics, fabrication, clinical support, sales, billing, warehouse, delivery, and administration.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

San Clemente, California

Founded

2002

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Simplify's Take

What believers are saying

  • Pacific Medical still markets itself as a leader in education, patient care, sales, service.
  • Its 40 satellite offices support recurring clinical relationships and faster field response.
  • Sports medicine and surgical product partnerships broaden revenue beyond legacy orthotics services.

What critics are saying

  • Jordan Health Products owns Pacific Medical, limiting employee autonomy and independent strategy.
  • The 2019 OIG finding over unallowable Medicare payments signals recurring reimbursement compliance exposure.
  • Competition from larger distributors and local service shops pressures margins and retention.

What makes Pacific Medical unique

  • Pacific Medical operates 15 orthotic and prosthetic facilities across 18 western states.
  • Jordan Health Products’ 2016 acquisition gives Pacific Medical broader sourcing and cross-selling leverage.
  • The company spans rehabilitation and surgical orthopedics, not just equipment resale.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account/Flexible Spending Account

Paid Holidays

Paid Vacation

Paid Sick Leave