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ASM Global

Operates and manages venues worldwide

Event Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeCleveland, OH, USA$48k - $51k /yrIn-person

About the Job

Requirements

  • A bachelor's or associate degree is required.
  • A minimum of 2 years of experience in the operation and execution of conventions, trade shows, and/or corporate meetings is preferred.
  • Must be able to manage many conflicting priorities at one time.
  • Must have excellent written, verbal, and interpersonal skills and be able to interact with clients, the public, and team members at all levels.
  • Must be able to work efficiently and effectively with limited supervision and in group settings.
  • Must be able to work in a team environment and interact with all department levels and staff.
  • Must have excellent organizational skills.
  • Must have critical thinking, problem-solving, and decision-making skills.
  • Must have a professional presentation, appearance, and work ethic.
  • Must have computer knowledge including Word, Excel, Microsoft Outlook, and Optimum settings.
  • Must be able to work flexible hours, including nights, weekends, and holidays.
  • Must be able to move around the facility, stand for long periods during events, and talk and hear; work may take place inside or outside the building depending on event demands.

Responsibilities

  • Advise, guide, counsel, and meet with assigned clients as necessary regarding event details and logistics.
  • Gather and organize information pertinent to events, including schedules and meeting-room requirements.
  • Respond to client inquiries by providing information or directing them to the appropriate internal department.
  • Advise clients on facility operational procedures, policies, rules, regulations, and deadlines.
  • Quote prices for operational and labor services not specified in the Event License Agreement.
  • Communicate detailed requirements clearly, concisely, and promptly to operational departments.
  • Process last-minute changes requested by clients and alert internal departments and service contractors as necessary.
  • Be present during event execution and serve as manager on duty as required.
  • Prepare and distribute event documents detailing information required for execution to clients and internal departments in a timely manner.
  • Maintain documentation of contracts and correspondence related to definite sales accounts.
  • Accurately enter and update information pertinent to definite sales accounts in the computer.
  • Prepare, review, and complete final event settlements and handle subsequent inquiries regarding settlements.
  • Meet with internal departments as necessary to discuss event requirements.
  • Hold pre-event meetings with clients and internal departments to review event requirements and logistics.
  • Attend departmental meetings as required.
  • Perform related duties as assigned by the Director of Event Services, Assistant General Manager, or Leadership Team.
  • Perform office-related functions in a standard office setting; duties involve substantial standing and walking on concrete and uneven surfaces and sitting at a computer. Activities occur inside and outside the Center, with some seasonal cold, heat, and humidity; events may involve long hours, evenings, nights, weekends, and holidays.

Desired Qualifications

  • A minimum of 2 years of experience in the operation and execution of conventions, trade shows, and/or corporate meetings is preferred.

About the Company

ASM Global

Operates and manages venues worldwide

ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2019

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