Warehouse Supervisor - Delivery

Overview

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day.

First Supply is seeking an energetic Warehouse Supervisor focused on Delivery Operations to enhance our team of dedicated individuals. We believe in offering performance-driven employees a place where they can build a career- we are seeking an individual that believes employees deserve more than just a job. If you are results and people focused, dedicated to quality, integrity, and possess the drive to succeed, then First Supply is your employer of choice!

As a Warehouse Supervisor you will be responsible for overseeing the Delivery Team to provide the highest levels of accuracy, efficiency and customer service. This position will monitor performance and improve personnel, systems and procedures. The Delivery Team plays an important role in First Supply’s success. If you would like to be a part of a growing team, apply today and start your career with First Supply!

Responsibilities

• Supervise all designated delivery staff
• Route sales orders to accommodate efficiency and customer requests
• Ensure that all orders are loaded and secured for efficient, timely delivery processes
• Ensure that orders are checked for content and labeling and note any discrepancies
• Oversee ship verification process to assure that product on the dock is confirmed
• Ensure that all picks are completed, labeled and loaded accurately
• Monitor staff productivity to ensure that trucks are loaded, and deliveries are made in a timely manner
• Ensure that systems and procedures are implemented and communicated to staff in a timely manner and are followed consistently
• Provide performance plans and feedback for assigned staff to Warehouse Manager
• Assist the Warehouse Manager in the annual review process for assigned staff timely
• Monitor attendance of staff and address issues of concern appropriately and per company policy
• Assist the Warehouse Manager in the hiring, developing and performance improvement of assigned staff
• Communicate issues to other shift supervisors when pertinent to efficiencies of operations
• Monitor safe and accurate loading or unloading of trucks
• Assist in the training of staff on any appropriate equipment used
• Ensure the work area is clean and safe
• Other duties/responsibilities as assigned by the Assistant and/or Warehouse Manager

Qualifications

• Previous driving experience
• Ability to obtain and maintain requirement as a backup Delivery Driver (valid medical card, clean driving record and at least 21 years of age)
• Knowledge of DOT regulations and requirements
• Previous leadership experience
• Knowledge of freight companies and prior experience scheduling (preferred)
• Knowledge or experience with plumbing and heating supplies (preferred)
• Forklift experience (preferred)
• Functional capacities evaluation which demonstrates ability to safely perform the essential functions of the position

About First Supply

First Supply® is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.

First Supply also owns and operates 18 Kitchen & Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath & Lighting and KOHLER® Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles—from contemporary to traditional—along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.

With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today’s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.