U

University of Texas at Austin

Public research university in Austin, TX

Graduate Program Coordinator 2

Full-Time
$57.5k
Mid
Bachelor's
Austin, TX, USA
HybridFive days in-office for at least the first 45 days; at least three days in-office afterward.
Administrative & Executive AssistanceAdministrative Support
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree is required; relevant education and experience may be substituted as appropriate.
  • Three years of office and clerical work are required; relevant education and experience may be substituted as appropriate.
  • Proficiency in Microsoft Office 365 is required.
  • Experience working with college students in an administrative or advising capacity is required.
  • Required competencies include accuracy and attention to detail, initiative, decision-making and critical thinking, effective communication, interpersonal relationships, service excellence, and problem-solving.
Responsibilities
  • Serve as liaison with the Office of Graduate and Postdoctoral Studies, assisting the Graduate Advisor with deadline management, petitions, fellowships, nominations, Graduate Executive Committee meetings, and navigation of university rules and processes.
  • Work closely with the College of Fine Arts and the Associate Dean, serving as the primary liaison between the College and the department for graduate issues.
  • Report graduate outcomes, program yield, and graduate funding allocations; submit tuition waiver and tuition benefit reduction requests; and track scholarship allocations.
  • Assist graduate students with university and department processes, procedures, and paperwork; assist with registration and preparation for graduation; and maintain electronic records, files, statistics, databases, and email listserves.
  • Track award allocations and teaching assistant, academic assistant, and graduate research assistant assignments, and issue student appointment letters.
  • Manage teaching assistant, academic assistant, and graduate research assistant employee onboarding, termination, and offboarding; initiate hiring transactions, including background check authorizations and I-9 transactions.
  • Provide backup support in generating short-term appointments in Workday for department hires and work with the departmental human resources representative on graduate appointment issues.
  • Manage student and program data in EASI.
  • Work with the Office of Graduate Admissions to facilitate applications for all graduate programs, respond to questions and concerns, and advocate for program and applicant needs.
  • Coordinate graduate admissions with Area Heads and help ensure applications are complete.
  • Communicate with prospective applicants, manage inquiries and tours, and answer questions.
  • Plan and manage events such as prospective applicant visiting day and orientation.
  • Prepare and send letters to accepted and rejected applicants, assist accepted applicants through admissions, and handle denials and acceptances in EASI.
  • Advocate for graduate student needs and help students navigate university processes, procedures, requirements, and resources.
  • Serve as liaison between the department and graduate students, and inform faculty of graduate student issues, concerns, and developments.
  • Design and implement procedures to improve program activities.
  • Assist in developing and implementing recruitment strategies.
  • Interact frequently with students, faculty, staff, and outside agencies.
  • Perform other related functions as assigned.
Desired Qualifications
  • Proven ability to manage student-related operations and support student success.
  • Demonstrated capacity to manage complex processes, design and improve systems, and solve problems independently.
  • Prior experience with University of Texas systems.

About the company

U

University of Texas at Austin

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University of Texas at Austin is a public research university in Austin, Texas. It offers undergraduate, graduate, and professional education across a broad range of fields.

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