Director – Category Management - Labor

Job Summary 

Marriott International is seeking a Director, Category Management-Labor to join Hot Shoppe Services International, Marriott’s enterprise procurement team.

The Director is responsible for leading the Labor category and team to drive best-in-class category management, strategic sourcing, vendor management, and contract negotiations across talent-related categories, including managed service providers, independent consultants, contract labor, staff augmentation resources, agency labor, and other temporary and contingent labor across multiple business functions and in support of both corporate and hotel level resourcing needs. This role involves identifying and prioritizing organizational needs, understanding the talent and services market, with a focus on hospitality talent, developing and executing sourcing strategies, leading competitive procurement processes, and negotiating favorable commercial terms. 

The ideal candidate will bring deep expertise in hospitality Labor category management, strategic sourcing, risk mitigation, and regulatory compliance, and demonstrate strong stakeholder engagement skills within a geographically dispersed and highly matrixed environment 

CANDIDATE PROFILE  

Education and Experience  

Required  

• BA/BS  

• 10+ years’ category management experience  

• Deep knowledge of corporate staffing needs, staffing markets, talent ecosystems, and professional services industries 

• Demonstrated ability to create Labor strategy for both corporate and hotel-based labor 

Preferred  

• Masters in business administration, Supply Chain Management, or JD  

• 4+ years of experience managing talent categories (staffing, professional services, or contract labor) 

• Deep knowledge of hospitality specific staffing needs 

• Understanding of HR processes, compliance requirements (W-2, 1099, visa sponsorship), and employment law implications 

• Prior experience navigating contingent labor and resources in strike environments  

Core Work Activities 

• Act as a strategic procurement partner to business stakeholders across multiple corporate disciplines and in Marriott’s US/CAN market to understand talent needs, skill requirements, project timelines, and budget constraints.  

• Establish, refine, and implement multi-year category and sourcing strategies for Labor procurement that are aligned to company and stakeholder priorities, grounded in data and spend analytics, and focused on cost take-out and supply chain optimization.  

• Lead and optimize supplier relationships, ensuring quality and cost-effectiveness.  

• Develop and manage timelines, resources, and cross-functional teams to implement sourcing strategies and initiatives.  

• Provide thought leadership and end-to-end ownership of sourcing events for major labor initiatives.  

• Monitor demand patterns and category spend, cost benchmarks, and industry trends to identify potential high-performing suppliers, advise on competitive dynamics, and proactively work with stakeholders to modify strategies to meet enterprise-wide requirements, manage risk and optimize costs.  

• Apply strong analytical and communication skills to lead and assist others in managing all aspects of competitive bids, including analyzing and scoring multiple proposals, creating corresponding business cases (including financial reports), and presenting clear and concise summaries of recommended options. 

• Collaborate across corporate, continent, and discipline teams to align labor procurement strategies with broader enterprise goals.