Full-Time

Engineering Manager

AI

Confirmed live in the last 24 hours

Iterable

Iterable

501-1,000 employees

Customer engagement platform for personalized marketing

Data & Analytics
Consumer Software

Compensation Overview

$156k - $235kAnnually

Senior, Expert

Remote in USA

Remote position for candidates based in the US.

Category
Data Engineering Management
Engineering Management
Required Skills
Machine Learning
Natural Language Processing (NLP)
Data Analysis

You match the following Iterable's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • University or advanced degree in CS, Math, Physics, or similar engineering/science discipline or equivalent practical experience
  • Experience mentoring and managing AI development teams
  • Proven experience deploying machine learning systems into Production
  • Experience with machine learning algorithms and tools, artificial intelligence, deep learning, natural language processing, or other ML disciplines
  • Knowledge of data pipeline and workflow management tools
  • Expertise in standard software best practices, e.g. unit testing, test automation, continuous integration, code reviews, design documentation
  • Proficiency in problem-solving and analytical skills, with proven experience in innovating solutions for complex challenges
  • Excellent communication collaboration skills and are adept at conveying technical concepts to non-technical stakeholders
Responsibilities
  • Lead a diverse team of Data and ML engineers in building end-to-end ML systems to address our business challenges and opportunities
  • Collaborate with application engineering, product, and partner teams to design machine learning solutions and plan new capabilities
  • Collaborate with research and product teams to deploy generative AI technology and cutting-edge ML models
  • Be both highly technical and an effective team leader
  • Operationalize ML systems for rapid and safe deployment, ensuring seamless and reliable integrations into our platform
  • Mentor and guide team members, fostering their professional growth and development
  • Contribute to and promote best practices to write and maintain production-level AI code and ship products in an iterative, continual-release environment
  • Attract world-class talent and provide technical guidance, career development, and mentoring to team members
  • Establish scalable, efficient, automated processes for data analyses, model development, validation and implementation
Desired Qualifications
  • Scala (or other functional) programming experience
  • Experience working with Databricks
  • Exposure to marketing technology

Iterable is a customer engagement platform that helps businesses create personalized marketing strategies using real-time data. It allows companies to design tailored content for each customer and orchestrates communications across multiple channels to enhance the impact of marketing efforts. Iterable stands out from competitors by focusing on thoughtful customer experiences and utilizing AI for advanced personalization. The company's goal is to empower marketers to thrive in a challenging economic environment by embracing a new era of personalized marketing.

Company Size

501-1,000

Company Stage

Series E

Total Funding

$332.9M

Headquarters

San Francisco, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Generative AI-Powered Journey Builder simplifies creating customer journeys with natural language prompts.
  • Native WhatsApp integration expands global reach for engaging international audiences.
  • Brand Affinity Reporting provides deeper insights into customer sentiment for targeted marketing.

What critics are saying

  • Increased competition from AI-powered platforms like Braze and Salesforce Marketing Cloud.
  • Potential data privacy concerns with GDPR compliance in the EMEA region.
  • Economic uncertainties may impact subscription renewals and new customer acquisitions.

What makes Iterable unique

  • Iterable offers AI-driven cross-channel features for personalized customer engagement.
  • The platform's Smart Ingest feature consolidates data from multiple sources for better insights.
  • Joining the MACH Alliance highlights Iterable's commitment to open, best-of-breed technology ecosystems.

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Benefits

Paid Parental Leave

Competitive salaries, meaningful equity

Medical, dental, vision, & life insurance

Balance Days

Fertility & Adoption Assistance

Paid Sabbatical

Flexible PTO

Monthly Employee Wellness allowance

Monthly Professional Development allowance

Pre-tax commuter benefits

Complete laptop workstation

Comprehensive Private Medical Insurance

401(k) Retirement Plan

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

-1%
OptiPrime
Dec 19th, 2024
AI-Driven Marketing Technology Updates and Announcements: December 19 Edition

Iterable, a platform for customer communication, has launched new features equipped with upgraded AI functionalities.

MarTech Cube
Dec 18th, 2024
Iterable Launches Winter Product with AI Tools for Campaign Optimization

Iterable, the AI-powered customer communication platform, unveiled its Winter Product Release featuring innovative AI capabilities that empower marketers to forge deeper customer connections and unlock new opportunities for growth in today's ever-evolving, highly competitive landscape.

MarTech Cube
Sep 26th, 2024
Iterable Expands Global Footprint in EMEA With New Lisbon Office

Iterable expands global footprint in EMEA with new Lisbon office.

Portugal Global
Sep 26th, 2024
Iterable Expands Global Footprint in EMEA With New Lisbon Office

Iterable, the AI-powered customer communication platform, today announced it has expanded its global footprint with a new office in Lisbon, Portugal.

Iterable
Sep 20th, 2024
Everything You Need to Know About Iterable's Journey Assist

Over the summer, Iterable rolled out its release of Journey Assist, announced at this year's Activate Summit.

Iterable
Aug 1st, 2024
Next-Level Experimentation: From Ideation to Analysis

That's why Iterable has created the live Iterable Academy training series, "Next-Level Experimentation: From Ideation to Analysis."

Business Wire
May 10th, 2024
Iterable Joins The Mach Alliance: An Elite Group Of Future-Proof Enterprise Technology Providers

LONDON--(BUSINESS WIRE)--Iterable, the AI-powered customer engagement platform, today announced that it has joined the MACH Alliance, a not-for-profit industry body dedicated to advocating for open, best-of-breed technology ecosystems. By joining the MACH Alliance, Iterable has also achieved MACH certification, affirming its commitment to providing a Microservices-based, API-first, Cloud-native SaaS, and Headless (MACH) architecture. This certification recognizes technology providers that assist and enable brands to future-proof their technology stacks, and deliver exceptional digital experiences, through the adoption of composable and MACH solutions. “Iterable has been a Cloud-native, API-first, Microservices-based architecture from day one,” said Thomas Kim, Chief Architect at Iterable. “Our alignment with MACH principles and ideals reflects our belief that marketers are best served through orchestration that works with the entire ecosystem. Best-in-class interoperability has been one of Iterable's superpowers from the beginning

PR Newswire
May 1st, 2024
Iterable Names Hightouch As Technology Partner Of The Year And Announces Smart Ingest

SAN FRANCISCO, May 1, 2024 /PRNewswire/ -- Hightouch is honored to be recognized as Technology Partner of the Year in the 2024 Expie Awards by Iterable, the AI-powered customer communication platform.The announcement comes alongside the general availability release of Smart Ingest, an Iterable-native feature co-developed with Hightouch, the leading Composable Customer Data Platform (CDP). Smart Ingest directly links leading cloud data platforms to Iterable, empowering marketers to consolidate all their valuable customer data in one place. With Smart Ingest, marketers can swiftly activate new data in experiments, enhance audience targeting, and deliver more personalized cross-channel communications — all from Iterable. By leveraging Smart Ingest, marketers can take charge of their data strategy and dramatically reduce their dependence on technical resources, revolutionizing the way they approach data managementAs part of their Spring Product announcement, Iterable is unveiling 10 additional data sources for Smart Ingest, bringing the total to 14 different data cloud providers to further streamline data activation and enhance the return on investment in their customers' martech stacks. With these additional sources, more marketers can activate more of their data on Iterable.Kashish Gupta, co-founder and co-CEO of Hightouch, expressed his enthusiasm about the partnership: "Iterable and Hightouch share a vision of democratizing data so that marketers can deliver stronger personalized experiences. We are honored to be recognized as their Technology Partner of the Year and look forward to deepening our partnership with Iterable to deliver our technology to marketing teams around the world."This partnership represents a strategic alignment of two industry leaders committed to revolutionizing how companies use data to engage with their customers

Business Wire
May 1st, 2024
Iterable Announces Groundbreaking Generative Ai-Powered Journey Builder At Activate Summit

SAN FRANCISCO--(BUSINESS WIRE)--Iterable, the AI-powered customer engagement platform, unveiled several new capabilities as part of its 2024 Product Announcement at their spring customer conference, Activate Summit. Leading the impressive lineup of new additions is Journey Assist, a groundbreaking new feature powered by generative AI that enables users to build Journeys faster and more intuitively using natural language prompts. Alongside Journey Assist, Iterable also introduced Brand Affinity Reporting for deeper customer sentiment insights, native WhatsApp integration to expand global reach, and enhanced Smart Segmentation for more dynamic and precise audience segmentation. These new features and innovations are designed to empower marketers to create impactful customer experiences with ease, reach global audiences at scale, and optimize customer interactions based on AI-driven insights. “Today’s marketers face immense pressure to deliver personalized, impactful experiences to global audiences with speed and efficiency, all while navigating an increasingly complex technology landscape,” said Andrew Boni, CEO and co-founder of Iterable. “The innovations in our 2024 Product Announcement directly address these pain points; with these new features, marketers can lift up to focus on higher value, more strategic pursuits to craft exceptional customer experiences that drive growth and create not just happy customers, but die-hard brand advocates

Business Wire
May 1st, 2024
Iterable Celebrates Customers And Partners With 2024 Expie Awards At Activate Summit

SAN FRANCISCO--(BUSINESS WIRE)--Iterable, the AI-powered customer communication platform, today announced the winners of the 2024 Expie Awards at its annual customer conference, Activate Summit. The Expie Awards program celebrates customers that are leveraging Iterable to deliver joyful customer experiences with harmonized, individualized, and dynamic communications at scale. The Expie Program also recognizes partners who collaborate closely with Iterable to drive customer success.“Expie Award finalists and winners are setting a new standard for customer engagement, crafting experiences that captivate and foster genuine connections with their audiences,” said Adriana Gil Miner, Chief Marketing Officer of Iterable. “These innovative leaders are transforming the way brands interact with customers, implementing cutting-edge strategies to build meaningful, long-lasting relationships.”Expie Award winners are setting a new standard for excellence in customer engagement in the industry. The 2024 Expie Award winners include:Most Individualized Customer Experience: The PGA of AmericaThe PGA of America (PGA) is one of the world’s largest sports organizations, composed of more than 30,000 PGA of America Golf Professionals who love the game, are expert coaches, operators and business leaders, and work daily to drive interest, inclusion and participation in the sport. The PGA is celebrated for their strategic, comprehensive and innovative approach to leveraging Iterable for data-driven, personalized customer experiences.The team has overcome challenges and achieved remarkable success in individualizing customer experiences, significantly enhancing engagement and business outcomes, and ultimately driving greater interest in the game of golf.“Utilizing Iterable’s robust engagement tools, we’ve crafted campaigns that not only deepen involvement but also highlight career opportunities within the golf industry,” said Fahad Zahid, Senior Director, Brand and Digital Marketing at the PGA