Touro University

Private Jewish university in New York, NY

Academic Advisor

EducationConfirmed live in the last 24 hours

Full-timeNew York, NY, USA$54.4k - $68k /yrIn-person

About the Job

Requirements

A bachelor's degree is required.
Proven experience working in student recruitment or advising within an educational institution, or proven customer service experience in a high-pressure environment, is required.
Proficiency in TC1, Tableau, Degree Works, and Bookings is required.
The role requires strong organizational and communication skills.
The role requires the ability to maintain confidentiality and handle sensitive information.
The role requires excellent interpersonal skills and a commitment to student success.

Responsibilities

Utilize Bookings software to schedule all registration meetings.
Schedule Bookings appointments from 9:30 am to 5:00 pm.
Book meetings as 30-minute sessions with a 15-minute buffer.
Maintain a minimum open calendar booking window of 45 days.
Schedule at least six registration meetings per day, and four on Fridays or early dismissal days.
Use Touro email and Zoom phone numbers exclusively for student communication.
Respond to phone messages and emails within 24 hours or the next business day, documenting responses via email or Zoom phone account.
Summarize meeting outcomes in TC1.
Report the disposition of Academic Alert forms to the Administrative Assistant and other relevant parties within 24 hours or the next business day.
Maintain contact with all assigned students three times per semester regarding pending issues.
Document all student conversations in the Notes section of Bookings.
Advise students on selecting and determining their academic goals and link these with their career aspirations.
Inform students about college policies, regulations, and requirements, including majors, minors, and concentrations.
Counsel students on choosing their programs semester by semester in an orderly and sequential fashion.
Assist students in registering for courses and making program changes.
Perform graduation checks and inform students about graduation requirements.
Consult with academic department chairs and staff on programming and scheduling matters.
Provide assistance in filing appropriate forms and monitor students on academic probation.
Counsel and guide students with graduate and professional school admissions procedures.
Prepare and submit appeals to the Committee on Academic Standing.
Compile lists of potential graduates each semester.
Work with potential students to inform them about the college and help them decide if Touro is the appropriate college for them and which Touro program can best serve their needs.
Assist in the orientation of entering students and help them adjust to college life.
Serve as a case manager for students, assisting with college as well as community and social services.
Counsel students with personal, family, and academic problems and provide support during stressful transitions.
Inform students about available services at Touro University and make referrals to other offices within the college.
Advocate for student rights within the college environment.
Identify at-risk students and notify relevant parties.
Refer students to appropriate agencies for additional support.
Perform other duties as determined by the Deans and Directors, noting that some responsibilities may be school or site-specific.

Overview

The Academic Advisor plays a critical role within the advising team, providing comprehensive academicsupport and guidance to students enrolled at Touro University's NYSCAS.

Responsibilities

Key Responsibilities:

Scheduling and Meeting Management:

Utilize Bookings software to schedule all registration meetings.
Schedule Bookings appointments from 9:30 am to 5:00 pm.
Book meetings as ½ hour sessions with a 15-minute buffer.
Maintain a minimum open calendar booking window of 45 days.
Schedule at least 6 registration meetings per day, and 4 on Fridays or early dismissal days.

Communication:

Use Touro email and Zoom phone numbers exclusively for student communication.
Respond to phone messages and emails within 24 hours or the next business day, documenting responses via email or Zoom phone account.

Documentation and Reporting:

Summarize meeting outcomes in TC1.
Report the disposition of Academic Alert forms to the Administrative Assistant and other relevant parties within 24 hours or the next business day.
Maintain contact with all assigned students three times per semester regarding pending issues.
Document all student conversations in the Notes section of Bookings.

Student Advising:

Advise students on selecting and determining their academic goals and link these with their career aspirations.
Inform students about college policies, regulations, and requirements, including majors, minors, and concentrations.
Counsel students on choosing their programs semester-by-semester in an orderly and sequential fashion.
Assist students in registering for courses and making program changes.
Perform graduation checks and inform students about graduation requirements.
Consult with academic department chairs and staff on programming and scheduling matters.
Provide assistance in filing appropriate forms and monitor students on academic probation.
Counsel and guide students with graduate and professional school admissions procedures.
Prepare and submit appeals to the Committee on Academic Standing.
Compile lists of potential graduates each semester.
Work with potential students to inform them about the college and help them decide if Touro is the appropriate college for them and which Touro program can best serve their needs.

Student Support and Advocacy:

Assist in the orientation of entering students and help them adjust to college life.
Serve as a case manager for students, assisting with college as well as community and social services.
Counsel students with personal, family, and academic problems and provide support during stressful transitions.
Inform students about available services at Touro University and make referrals to other offices within the college.
Advocate for student rights within the college environment.
Identify at-risk students and notify relevant parties.
Refer students to appropriate agencies for additional support.

Additional Duties:

Perform other duties as determined by the Deans and Directors, noting that some responsibilities may be school or site-specific.

Qualifications

Education/ Experience

Bachelor’s degree required
Proven experience working student recruitment or advising within an educational institution or proven customer service experience in a high pressure environment.

Knowledge/ Skills/ Abilities

Proficiency in TC1, Tableau, Degree Works, and Bookings.
Strong organizational and communication skills.
Ability to maintain confidentiality and handle sensitive information.
Excellent interpersonal skills and a commitment to student success.

Maximum Salary

USD $68,000.00/Yr.

Minimum Salary

USD $54,400.00/Yr.

About the Company

Touro University

Private Jewish university in New York, NY

Touro University is a private, nonprofit institution in New York with undergraduate, graduate and professional education rooted in Jewish scholarship and service to the wider community. Its schools teach liberal arts, business, technology, education, law and Jewish studies, alongside medicine, dentistry, pharmacy and other health professions. The Lander Colleges accommodate Jewish religious commitments, while other divisions serve a broader mix of learners and its network includes affiliated medical schools in other states. Academic programs combine classroom learning with research, clinical training and professional practice. Chartered in 1970, Touro opened to students in 1971 and has its headquarters in New York, New York.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York, NY
Founded: 1971

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