Workday Organizational Change & Training Consultant

Cognizant’s Workday Organizational Change & Training (OC&T) team focuses on the people side of transformation, helping organizations successfully adopt new ways of working, processes, and technology. We are currently hiring for a Workday Organizational Change & Training Consultant who will guide clients through the change and training aspects of their Workday transformation, ensuring successful adoption and sustainable business outcomes.

Working closely with project teams, business stakeholders, and end users, this individual will assess organizational impacts, develop change strategies, and deliver training programs that enable users to embrace and effectively utilize Workday solutions.

Responsibilities:

• Partner with customers in the planning, development, and execution of organizational change and training activities throughout the project lifecycle.
• Develop and execute change management, communications, stakeholder engagement, and training plans tailored to client needs.
• Assess organizational impacts and readiness, identifying key stakeholder groups and developing targeted adoption strategies.
• Organize, lead, and support customer-facing training sessions, ensuring end users are equipped to successfully adopt Workday solutions.
• Guide clients through the people side of transformation, ensuring a smooth transition from legacy systems to Workday.
• Create engaging training materials, job aids, communications, and learning content for a variety of audiences.
• Facilitate workshops with client stakeholders to understand organizational culture, business challenges, and change impacts.
• Recommend appropriate change and training approaches based on client requirements, culture, budget, and timelines.
• Track change management metrics, training completion rates, and adoption outcomes, communicating progress and risks as appropriate.
• Collaborate closely with project teams, Engagement Managers, and client stakeholders throughout the implementation lifecycle.
• Support user acceptance testing, deployment planning, go-live readiness, and adoption activities.
• Mentor junior consultants and contribute to knowledge sharing across the practice.
• Support practice development initiatives, methodology improvements, and internal training programs.
• Additional duties as assigned by management.

Skills & Requirements:

• Bachelor's degree or equivalent experience.
• Degree or certification in Organizational Development, Psychology, Communications, Human Resources, Business Administration, Change Management, or a related discipline is desirable.
• Experience supporting Workday implementations or enterprise ERP/SaaS transformation programmes.
• 2+ years of experience developing and executing change management, communications, and training programs.
• Experience with change management methodologies such as Prosci, ACMP, or similar frameworks.
• Experience gathering business requirements and translating them into practical change and training solutions.
• Passion for understanding how people adapt to organizational change and technology transformation.
• Excellent written, verbal, presentation, and facilitation skills.
• Strong stakeholder management skills with the ability to engage audiences at all levels of an organisation.
• Experience developing training content, job aids, communications, and end-user learning materials.
• Proficiency with Microsoft Office applications and learning enablement tools.
• Willingness to travel based on business and client needs.
• Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK.

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Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.