Technical Program Manager 2

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

Job Description Summary

At this level, you’ll own delivery for one or more teams within a platform area. You’ll facilitate agile ceremonies, manage dependencies, and begin coaching teams on SDLC best practices. You’ll work with moderate guidance and begin contributing to planning and process improvement. You will be responsible for the technical program management activities and alignment for strategic programs, coordinating among a wide range of cross-functional internal and external resources to ensure that programs are within the scope, within budget and on schedule, with guidance from senior staff member(s).

Serve as the program lead for specific, defined multi-discipline technical programs or projects of greater than average complexity and scope. Responsible and accountable in the planning, development and delivery of new technical programs. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Job Description

Core Responsibilities

• Understands the scope of technical programs as defined by the product and business requirements and the budget process. Actively participates in the key planning of program milestones drives alignment to these milestones. Uses specific knowledge about one or more technical areas to research, plan, communicate and achieve objectives through program/project team.
• Works with senior staff members to identify and obtain participation from required cross-functional core team members, including matrixed project managers. Oversees the team as they plan, track and execute project plans from start to completion.
• Maintains program plans and program record. Works with the core team and senior staff member(s) to identify and schedule all the work required to fulfill program scope, including identification and management of critical path tasks.
• Drives the development and implementation of key goals, objectives and success criteria for the program. Ensures clear communication and alignment with stakeholder and delivery teams. Recommends changes to improve the engineering process and to alleviate process inaccuracy and duplication.
• Works with senior staff member(s) and core team to identify and analyze risks and issues.
• Tracks and manages the program schedule and task details included in the program plan. Ensures the program plan is reviewed and approved by an appropriate channel, including changes to the plan as they occur. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Ensures program milestones are accomplished and ensures overall timelines are met. Documents all major plan changes in scope, approach and date delivery.
• Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Works with senior staff members to manage proposed changes to program parameters and ensures appropriate processes and communications are followed. Works under normal supervision. Follows established directions.
• Serve as liaison with Divisional and Regional market resources to prepare markets, system and resources for deployment.
• Monitors the quality of program deliverables and works with senior staff to ensure program objectives and success criteria are actively managed and achieved. Assists in the development and monitoring of deployment strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments.
• Delivers on commitments while demonstrating a high level of integrity and respect for all teammates and stakeholders.
• Consistent exercise of independent and collaborative judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Key Focus Areas: 

• Drive team-level delivery execution 
• Facilitate agile ceremonies and backlog refinement 
• Track and report on team velocity and capacity 
• Begin identifying and addressing delivery inefficiencies 

Primary Duties and Responsibilities   

Platform Delivery Leadership 

• Lead delivery across multiple teams or a platform area. 
• Manage cross-team dependencies and delivery timelines. 

Agile SDLC Implementation 

• Coach teams on agile maturity and SDLC optimization. 
• Drive consistency in estimation and tracking practices. 

Planning & Capacity Management 

• Lead quarterly planning sessions with Product and Engineering.
• Balance capacity across new work, tech debt, and stability. 

Process Improvement & Coaching 

• Identify systemic delivery issues and lead resolution efforts. Mentor junior EDMs and team members. 

Stakeholder Communication & Alignment 

• Communicate delivery status and trade-offs to leadership. 
• Align cross-functional teams on shared goals and timelines. 

Job Knowledge, skills, and abilities (KSA’s)  

Knowledge: 

• Working knowledge of Agile frameworks and SDLC practices 
• Understanding of backlog management and estimation techniques 
• Familiarity with cross-functional team dynamics 

Skills: 

• Facilitation of agile ceremonies (e.g., standups, retrospectives) 
• Basic risk identification and mitigation 
• Effective use of Jira, Confluence, and planning tools 

Abilities: 

• Manage delivery for one or more teams 
• Communicate status and risks to stakeholders 
• Begin coaching teams on delivery best practices 

Location 

Office Optimal in Reston, VA or Chicago, IL 

Working conditions  

Must successfully execute with team members located in multiple remote locations and time zones. Working conditions agree with conditions described within FreeWheel’s company handbook unless explicitly noted in this document.  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Planning Ability, Results-Oriented

Compensation

Primary Location Pay Range: $87,628.78 - $131,443.17This job can be performed in New York City with a Pay Range of $84,407.40 - $144,698.40Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.