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Cogeco

Subscription-based Internet, TV, and phone provider

Manager – Privacy

Privacy & Data ProtectionPosted on Nov 12
Full-timeNo salary listed

About the Job

Requirements

  • A university degree in a relevant field such as Public Administration, Law, or Information Science is required.
  • A Certified Information Privacy Professional for Canada (CIPP/C), Certified Information Privacy Technologist (CIPT), and/or Certified Information Privacy Manager (CIPM) credential is required.
  • At least 8–10 years of experience developing, utilizing, and implementing privacy maturity and risk assessment tools, as well as privacy methodologies, policies, and procedures.
  • Bilingual proficiency in English and French, written and spoken, is required; English proficiency is necessary for regular collaboration with teams, clients, and partners outside Quebec.
  • Expertise in North American privacy legislation, operational risk management, and data governance, with a track record of translating regulatory requirements into practical, scalable business workflows.
  • Strong stakeholder management, communication, and prioritization skills, including translating complex regulatory concepts into practical business solutions.

Responsibilities

  • Oversee operational execution of the enterprise privacy program across Canadian and U.S. operations, bridging business operations, product engineering, cybersecurity, and legal teams.
  • Operationalize compliance with PIPEDA, Quebec Law 25, and relevant provincial and state regulations across customer-facing and internal operations.
  • Conduct privacy impact assessments (PIAs) for internal initiatives, software implementations, and new vendor onboarding.
  • Triage privacy incidents, coordinate response efforts with the Privacy Officer and other incident stakeholders, and execute breach containment protocols.
  • Manage workflows for individual access requests, consent withdrawals, rectification, and deletion requests.
  • Evaluate third-party vendor privacy practices during procurement and review data processing agreements.
  • Design and deliver ongoing privacy training and awareness programs across business units.
  • Contribute to developing performance measures that demonstrate the privacy program's value, efficiency, effectiveness, and compliance.

About the Company

Cogeco

Subscription-based Internet, TV, and phone provider

Cogeco is a Canadian telecommunications and media company that provides high-speed Internet, television, and phone services. Its flagship product, EPICO, bundles Internet and TV into one package, sold mainly in Ontario and Quebec, with monthly subscription fees and option for bundled discounts. The company delivers services over its own network and emphasizes customer support available online and in-store seven days a week. Cogeco differentiates itself through its regional focus, integrated EPICO bundles, and a strong emphasis on service reliability and customer care, supported by ongoing network expansion to reach more communities. The overall goal is to offer comprehensive and reliable telecommunications solutions that meet the needs of residential and business customers while maintaining a competitive edge.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Montreal, Canada
Founded
1956

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