Soho House

Global private members' club and hospitality

Office Manager

Facilities ManagementPosted on Nov 6

Full-timeMilton Keynes, UKNo salary listedIn-person

About the Job

Requirements

Three to five or more years of experience in office or operations management, preferably in a shared services or finance environment.
Hands-on facilities and vendor management experience, including health and safety compliance.
Ability to communicate in writing and verbally with suppliers and senior stakeholders.
Ability to organise, prioritise, and follow through effectively.
A service-oriented mindset and continuous-improvement approach.
Ability to lead through influence and support a positive, inclusive workplace culture.

Responsibilities

Run the day-to-day operations of the Finance Shared Services Centre and ensure a well-supported workplace for a multifunctional finance team.
Own office operations, including facilities, reception, and health and safety.
Manage vendor relationships and contracts for cleaning, security, catering, and maintenance.
Coordinate end-user setup with IT, including desks, peripherals, meeting rooms, asset tracking, and incident triage.
Run workplace services, including mail and shipments, travel coordination, room bookings, events, and visitor management.
Maintain health and safety compliance, including risk assessments, fire wardens, first aiders, and drills.
Support people operations through onboarding and offboarding logistics, inductions, seating charts, and equipment returns.
Support culture and engagement through site communications, celebrations, town halls, and wellbeing initiatives.
Coordinate across IT, HR/People, Security, and Finance stakeholders.
Ensure security protocols for visitors, deliveries, and on-site records.
Coordinate facilities, health and safety, or vendor-compliance audits and inspections, and close actions promptly.
Drive continuous improvement and small automations, including room and desk booking tools, forms, and checklists.
Act as the primary on-site point of contact for Finance leadership and shared services managers.
Perform additional duties assigned by management.

The Role..

The Office Manager runs the day-to-day operations of the Finance Shared Services Centre, ensuring a well supported workplace for a multi-functional finance team. They own facilities, vendor and budget management, on-site IT/office coordination, and workplace services that keep teams productive and compliant.

Key Responsibilities..

Own office operations: facilities, reception, H&S etc.
Manage vendor relationships and contracts (cleaning, security, catering, maintenance)
Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage.
Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management.
Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills etc.)
Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns.
Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives.
Strong coordination across IT, HR/People, Security, and Finance stakeholders.
Ensure security protocols for visitors, deliveries, and on-site records.
Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly.
Drive continuous improvement and small automations (room/desk booking tools, forms, checklists).
Act as primary on-site point of contact for Finance leadership and shared services managers.
Any additional duties as assigned by management

What We Are Looking For..

3-5+ years in office/operations management, preferably in a shared services or finance environment.
Hands-on facilities/vendor management and H&S compliance experience.
Excellent written and verbal communication; confident managing suppliers and senior stakeholders.
Highly organised, with strong prioritisation and follow-through.
Service-oriented mindset with a continuous improvement approach.
Ability to lead by influence and support a positive, inclusive workplace culture.

About the Company

Soho House

Global private members' club and hospitality

Soho House is a global private membership platform that connects creatives and other professionals through exclusive Clubs called Houses, plus online access and city-only options. Members pay fees to access workspaces, social spaces, events, bedrooms, dining, and related services, with revenue also coming from in-house food/beverage, hotels, retail (Soho Home), and standalone venues. It differentiates itself by building a curated, community-driven ecosystem that combines hospitality, workspaces, and a lifestyle brand across many cities, rather than focusing on a single hotel or club. Its goal is to create a globally connected community where members can collaborate, socialize, and access a consistent, premium experience across locations.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: London, United Kingdom
Founded: 1995

Recently Posted Jobs

Explore more opportunities at Soho House

See more jobs