Facilities HVAC Technician

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. 

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

Under the supervision of the Manager of Mechanical and Electrical Operations, the Facilities Engineering Technician (HVAC) will assist with all appropriate support tasks related to facility operations, with emphasis on building HVAC and other mechanical systems, including mission critical data center environments. Will be a part of the planning and implementation of various construction, repair, and maintenance projects as well as daily tasks. This position requires a professional licensure in the HVAC services trade.

Job Description

Key Responsibilities/Duties – what you will be doing (top five):

• Functions as a Facilities HVAC Technician, performing necessary maintenance and repair to base-building mechanical systems at Point32health’s corporate facility and remote office locations.
• Responsible for the efficient and continuous operation of all Data Center HVAC and related control systems, as well as developing and implementing preventative maintenance programs for all mechanical systems.
• Oversees outsourced trades people in the maintenance, repair, and installation of mechanical systems.
• Maintains all necessary records consistent with mandated record keeping requirements for all mechanical systems at all Point32health sites.
• Operates PC based direct digital control (DDC) systems. Performs calibration and repairs to these systems as necessary.
• Monitors Point32health’s energy usage and recommends measures to reduce/optimize energy consumption. Assists in energy conservation projects.
• Manages relationships with one or more outside vendors, ensuring the highest standards of performance, best pricing, adherence to contractual obligations, and accurate invoicing. Keeps all contracts, insurance, and vendor’s access to company facilities accurate and up to date.
• Troubleshoots maintenance problems, repairs, and maintains all HVAC and refrigeration systems, but also may also assist with lighting, plumbing, and electrical systems. Effects repairs that are within his/her scope of expertise and reports to Supervisor those requiring the services of an outside contractor.
• Completes daily work order requests for the above duties, responding to priority requests in a prompt and efficient manner.
• Monitors the condition of assigned lease areas, performs on-going maintenance tasks, and reports outstanding issues to supervisor.
• Closes-out assigned work requests promptly upon completion, including relevant information pertaining to work performed. Information to including but is not limited to: problems encountered, diagnosis, resolution, and additional work needed to complete task.
• Performs essential services to the company, including associated maintenance duties, and safety related repairs
• Other duties and projects as assigned.

Qualifications – what you need to perform the job

Certification and Licensure

• Required: Massachusetts Refrigeration License and CFC Certification.

Education

• Required (minimum): High School Diploma.
• Preferred: Trade school graduate.

Experience

• Required (minimum): 3-5 years of professional experience
• Preferred: 5-7 years of HVAC experience, including field experience installing and servicing large scale commercial HVAC equipment.

Skill Requirements

• Employee must be a highly motivated individual who can perform tasks and handle responsibilities with little or no direct supervision. This position requires an individual with good skills at prioritizing workloads, the ability to solve problems in the field, and experience working in critical .data center environments. Employees must have the ability to use diagnostic and repair tools consistent with the practice of HVAC installation and repair, and to safely work with high voltage machinery and circuitry found in commercial HVAC equipment. The ability to read floor plans and electrical/mechanical diagrams is essential. Moderate computer skills are also required for Microsoft Office applications and Facilities Management software.

Interpersonal skills (include personal interaction):

• Employee must be able to coordinate his/her work within a project team and work with junior maintenance personnel in daily activities. The position also requires good customer service and interpersonal skills to interact with department personnel, internal and external Point32health customers, consultants, and vendors.

Confidential data:

• All information (written, verbal, electronic, etc.) that an employee encounters while working at Point32health is considered confidential. Will be exposed to and required to deal with highly confidential and sensitive material. Employee must always adhere to corporate compliance policies, department guidelines and policies, and all applicable laws and regulations.
• Working Conditions or Additional requirements (include special requirements, e.g., lifting, travel, overtime)
• Must be able to work in a fast-paced office and outdoor environment handling multiple demands simultaneously and be able to exercise appropriate judgment as necessary. This position requires the use of written, verbal, and visual sources of information to complete daily tasks. Employee must be safety minded and have the following abilities: to climb ladders; to use hand and power tools; to bend, reach, and stretch; to lift materials weighing up to 70 pounds; to work outdoors under adverse weather conditions; to walk and stand for extended periods of time; to perform manual labor consistent with maintenance and equipment upkeep. Work involves installing heavy machinery, components, etc., Employee will work at a PC for short periods of time. Some equipment utilized for tasks may be noisy.

Overtime:

• Overtime is often required to assist with critical project deadlines and to perform essential service functions. This time may be required early morning before normal work hours, in the evening after normal work hours, or on weekends, depending on the task particulars and weather conditions. This position may be a member of the Emergency Operations Team and will share responsibility for 24 x 7 responses to facilities related emergencies. Employee will be required to wear a company-supplied cell phone when he/she is on-call.
  
• A valid driver's license is required as some outside travel will be required to visit suppliers, remote company offices, and vendor location

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

$33.34 -$50.01

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization.  The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [email protected]