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The GEO Group

Operator of private prisons and facilities

Counselor/Discharge Planner

Case Management & AdvocacyUpdated on Nov 10
Full-timeSanta Rosa, CA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in social services or criminal justice is preferred, or an Associate of Arts or Associate of Sciences degree from an institution accredited by the Western Association of Schools and Colleges (WASC) or equivalent, and/or a high school diploma or equivalent.
  • At least one year of experience performing counseling duties with a criminal justice population and/or in a substance abuse program.
  • Knowledge of the transitional process, including documentation and operations between in-custody and community-based modalities and programs.
  • Familiarity with community corrections systems and current community corrections practices.
  • Ability to write clear, concise reports in English using correct grammar.
  • Ability to add, subtract, multiply, divide, and calculate percentages.
  • Ability to react quickly and appropriately in an emergency situation.
  • Ability to work with computers and software typically used by the department.
  • Organizational skills and attention to detail.
  • Problem-solving ability and interpersonal skills, with an understanding of the boundaries required when working in custody.
  • Ability to handle multiple priorities simultaneously.
  • Knowledge of client record management.
  • Basic computer skills.
  • Ability to work in an in-custody setting.

Responsibilities

  • Prepare written, personalized programs for each participant that establish measurable behavior and accomplishment criteria and timelines for achieving specified goals.
  • Review plans with participants and document progress or revisions to support development of life skills for successful community reentry.
  • Establish and maintain a comprehensive network of community-based service providers addressing the needs of participants in substance use disorder treatment services and medication-assisted treatment.
  • Meet with participants to develop comprehensive discharge and reentry plans and connect them to needed services.
  • As needed to enhance or expand programming, conduct risk/need assessments, collaborate with participants on individual success plans, facilitate group and individual substance use disorder treatment, and provide comprehensive case management and reentry planning services.
  • Assist participants with establishing personal budgets, locating suitable housing, enrolling in educational and vocational programs, and participating in family and community activities as appropriate to support financial independence.
  • Enter information into confidential files and databases to support case analysis, program planning, and documentation of participation; secure files to protect confidentiality.
  • Prepare discharge reports within established time parameters after participant release, summarizing program performance and meeting contract requirements.
  • Participate in staffing meetings by sharing observations and recommendations about behavior and program performance to identify and solve problems and support unified teamwork.
  • Maintain confidentiality regarding employees, vendors, and outside agencies, sharing sensitive information only on a need-to-know basis.
  • Report program violations to the direct supervisor and/or appropriate agency or official according to established reporting parameters.
  • Assist with orientation meetings for new participants, explain program rules and regulations, and verbally explain participant contracts to ensure participants understand their responsibilities.
  • Create participant schedules and monitor progress and completion of program elements.
  • Collaborate professionally and responsibly with the customer to effectively serve participants.
  • Follow work rules and policies in the Employee Handbook and Facility Policies and Procedures Manual, and respond cooperatively to manager and supervisor directives to ensure compliance with standards.
  • Follow attendance policy and remain flexible to work overtime when needed to provide adequate program coverage and ensure participant safety and security.
  • Follow safety rules and take appropriate corrective action to ensure work is performed safely and without injury to self or others.
  • Perform other duties as assigned.

Desired Qualifications

  • AOD Counselor Certification from an agency approved and recognized by the California Department of Health Care Services.
  • Bilingual proficiency in English and Spanish.

About the Company

The GEO Group

Operator of private prisons and facilities

The GEO Group operates, owns, and manages private prisons, detention centers, and mental health facilities, and also runs government-owned facilities under contract. It provides services through facility management, residential treatment, electronic monitoring, and community-based programs, delivered under government contracts. The company differentiates itself by being the largest prison operator in the United States with a diversified portfolio that includes private corrections, mental health services, and monitoring programs, expanded through strategic acquisitions. Its goal is to deliver secure and well-managed correctional and behavioral-health services across a wide geographic footprint by owning, operating, and contracting facilities for government clients.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Boca Raton, FL
Founded
1984

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