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Malt

Freelancer marketplace linking businesses to talent

IT Support Intern

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Internship Ā· Winter 2027Paris, France

About the Job

Requirements

  • The candidate must be pursuing a Master's degree (Bac +3/5) in Computer Science or IT.
  • The candidate must have fluent, professional-level English.
  • The candidate should be resourceful and methodical when diagnosing and resolving technical issues.
  • The candidate should have an automation-first mindset and be motivated to improve slow processes by building better solutions.
  • The candidate should be comfortable working autonomously and communicating with international teams.

Responsibilities

  • Provide Level 1 and Level 2 technical support to employees across France, the United Kingdom, Spain, Germany, and Benelux, using SIIT to resolve technical issues and support daily operations.
  • Set up, deploy, and maintain the Mac (M5) device fleet using professional mobile device management tools.
  • Maintain the global IT inventory and ensure equipment is tracked and managed.
  • Create and improve internal guides, tutorials, frequently asked questions, and security documentation.
  • Contribute to IT improvement projects and build internal tools for use across remote sites and offices.
  • Support the IT manager in daily activities and serve as a bridge between technical IT support and employee experience.

About the Company

Malt

Freelancer marketplace linking businesses to talent

Malt is a platform that connects businesses with freelancers and independent consultants to match talent with projects. It operates as a marketplace where clients can find and hire freelancers for various tasks, earning revenue through service fees. The product works by listing freelancer profiles and client projects across nine countries, enabling matches between needed skills and available talent; in 2022 Malt expanded with Comatch to offer independent management consultants and interim executives under Malt Strategy. Malt stands out with a large international pool of over 700,000 freelancers and 70,000 clients, plus the Malt Strategy offering and a diverse team of 44 nationalities. The goal is to redefine the world of work by helping people shape their careers and to remain a leading marketplace for freelance talent.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$123.8M
Headquarters
Paris, France
Founded
2013

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