Nurse Operations Manager - Medical/Surgical
No salary listed
Junior, Mid
Bachelor's, Master's
Wesley Chapel, FL, USA
In Person
Medical, Clinical & Veterinary
About the job
Requirements
- A Bachelor of Science in Nursing from an approved school of nursing is required.
- A current registered nurse license in Florida or through the Nurse Licensure Compact is required.
- Current Basic Life Support certification is required.
- Depending on the assigned patient population, one or more of the following certifications may be required: Advanced Cardiovascular Life Support, Pediatric Advanced Life Support, Neonatal Advanced Life Support, or Trauma Nurse Core Course.
- National leadership board certification through the American Nurses Credentialing Center or American Organization for Nursing Leadership is required within two years.
- Two years of registered nursing experience in an acute care setting and one year of leadership experience are required.
Responsibilities
- Provide leadership and operational oversight for one or more inpatient direct-care units, and pursue department and hospital goals in coordination with hospital and medical-staff leadership.
- Evaluate the environment and recommend actions to ensure quality service, patient flow and comfort, safety, and compliance with standards of care, regulatory bodies, infection control, and risk management requirements.
- Plan, lead, organize, direct, and evaluate patient-care delivery to achieve sustained outcomes.
- Promote an environment supporting patient and team-member safety, reliable processes, and quality outcomes.
- Participate in nursing organizational policy formulation and decision-making.
- Implement a continual-improvement approach to measure performance against nursing and patient-care standards.
- Support leaders and team members in understanding the importance, need, impact, and process of change.
- Analyze, develop, and maintain an effective nursing delivery model that reflects patient and family needs and achieves desired outcomes.
- Participate in planning and implementing new technologies, procedures, and services that support daily operations.
- Identify, recruit, develop, and retain talent.
- Manage team members through recruitment, development, mentorship, retention, supervision, evaluation, and productivity oversight.
- Develop and manage the unit or department budget, respond cost-effectively to changing patient and team-member requirements, and monitor operational expenses against capital and operating budgets.
- Apply sound business and operational practices to achieve financial and operational benchmarks.
- Ensure development, implementation, and evaluation of evidence-based nursing practice consistent with nursing research and organizational and national standards.
- Ensure an exceptional customer experience.
- Serve as a liaison between team members and nursing administration.
- Maintain proficiency in the assigned role and participate in professional organizations.
- Facilitate and support team-member involvement in professional and organizational activities.
- Hold self and others accountable to the organization's mission, vision, and values, and demonstrate its Assure, Engage, Unite principles.
- Perform other assigned duties.
- Manage human-resources functions, including hiring, work assignments, coaching plans, and performance counseling.
- Maintain regular and punctual attendance consistent with applicable organizational policies and federal, state, and local standards.
- Comply with organizational policies and procedures.
- Apply working knowledge of risk-management concepts and participate in assigned process-improvement activities.
- Interpret information needed to identify each patient's age-specific requirements and provide nursing care according to unit or department policies and procedures.
Desired Qualifications
- A Master of Science in Nursing, Doctor of Nursing Practice, or Bachelor of Science in Nursing with a graduate degree in Business or a health-related field is preferred.
About the company
Orlando Health is a not-for-profit healthcare system that runs hospitals, clinics, and other health services in the southeastern United States. It coordinates care through its network of facilities and clinicians, combining inpatient and outpatient services to provide medical treatment and preventive care. It stands out from competitors by being not-for-profit, with a long history and a regional focus that allows reinvesting earnings into local health initiatives rather than distributing profits to shareholders. Its goal is to improve community health by delivering high-quality, accessible care and using surplus funds to expand services and support community benefits.
Company Size
N/A
Company Stage
N/A
Total Funding
$250.5M
Headquarters
Orlando, Florida
Founded
1918
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Simplify's Take
What believers are saying
- RMC Health System acquisition adds 375 beds and 2,000 employees in Alabama.
- Orlando Health Watson Clinic Lakeland Highlands Hospital opens in June 2026.
- Institute Square opened in St. Petersburg with Florida Cancer Specialists and on-site PET/CT.
What critics are saying
- Fiscal 2025 operating margin fell to 3.5% after acquisition-driven expense growth.
- The Rockledge closure triggered 900 layoffs and demolition plans across Brevard County.
- Website-tracking litigation signaled class-action exposure across Orlando Health's digital front door.
What makes Orlando Health unique
- Orlando Health built a $10 billion multi-state system through aggressive hospital acquisitions.
- Its Institute Square combines cancer, orthopedics, and women’s care under one campus.
- Watson Clinic and FCS partnerships deepen physician alignment without full mergers.
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Benefits
- Student Loan Assistance
- Tuition Reimbursement
- Family Planning Benefits