Penske

Diversified transportation, logistics, and motorsports provider

Used Vehicle Condition Specialist

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeReading, PA, USANo salary listedIn-person

About the Job

Requirements

Strong communication, organizational, and time-management skills, including the ability to multitask.
Effective verbal and email communication with outside customers, district staff, and Penske associates.
A working understanding of vehicle specifications and conditions.
Ability to interpret sales and purchase terms for a truck and ensure that noted damage and costs accurately reflect those terms in buybacks or purchases.
Ability to resolve unique post-sale complaint and title situations and recommend and implement effective solutions.
Ability to analyze post-sale complaints and assess the company and customer impact of repairing or not repairing an asset.
Regular, predictable, full attendance is essential.
Ability to work the required schedule and at the specified location, complete the Penske employment application, and submit to a background investigation covering past employment, education, and criminal history, as well as drug screening.
Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
Close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Receive and review third-party vehicle inspections to determine vehicle condition against agreed purchase terms.
Analyze inspection results and create repair-cost breakdowns by type of repair.
Communicate inspection results and recommend budgets and needed repairs.
Serve as the Remarketing point of contact for third-party inspection companies and remarketing buybacks.
Assess buyback circumstances and recommend whether a buyback is appropriate.
Recommend a course of action to Remarketing and field leadership.
Determine required documentation to complete buybacks, obtain documents and next steps from customers, and verify that documentation is received and approved.
Coordinate with shops to verify vehicle location and drop-off, and order third-party inspections.
Review inspection results to ensure the vehicle is in appropriate condition; distribute results to the buyer, Regional Asset Manager, and owning district; and recommend repairs to the owning location.
Communicate inspection results with customers and Remarketing Sales teams to complete buybacks and issue customer funds.
Act as the central point of contact for field maintenance on Prep for Sale and Park4Disposal.
Analyze repair orders to verify completion of work required by sale terms.
Obtain repair estimates from shops and vendors; compare repair scope and costs with book value and sale amount to assess return on investment against alternative sales channels.
Recommend actions based on the circumstances and vehicle condition.
Track prep costs accurately at the unit level in the database.
Review vehicle condition with buyers to establish sales terms, a preparation plan, and a budget; communicate the plan and budget to shops.
Monitor and analyze preparation work and costs for adherence to the plan and budget; review exceptions with shops and adjust repair budgets as needed.
Request payment for inspection invoices, update the database with payment status, and ensure payments are reflected under the correct general ledger codes for the affected district.
Perform other projects and tasks as assigned.

Desired Qualifications

Proficiency with Excel and working knowledge of Access.

Position Summary:

The Vehicle Condition Specialist acts as the central point of contact for corporate Remarketing Sales teams for vehicle buybacks, prep for sale maintenance complaints, Remarketing buyback titles, 3rd party inspections and auditing. This position is responsible for analyzing vehicle condition to meet terms of purchase, along with creating and tracking all necessary documentation pertaining to Remarketing buybacks and purchases. The Vehicle Condition Specialist will communicate regularly with district maintenance and leadership in order to fix any inadequacies as well as collaborating with Remarketing Sales, Regional Asset Managers, Fleet Services and Dealer Compliance teams. This position will prepare for greater levels of responsibility in Asset Management.

Major Responsibilities:

• Receive and Review 3rd Party Inspections

• Review inspections from 3rd party companies to determine the condition of vehicles being purchased

• Analyze inspection results to understand the vehicle’s condition based on agreed purchase terms

• Create a breakdown of repair costs based on type of repair needed

• Communicate inspection results and make recommendations on budgets and needed repairs

• Act as Remarketing point of contact for 3rd party inspection companies Remarketing Buybacks

• Analyze circumstances of buy back to determine if buy back is appropriate

• Make recommendations on course of action to Remarketing and Field leadership

• Determine what documentation will be needed to complete buyback

• Communicate with customer to obtain necessary documents and next steps

• Communicate with shops to verify vehicle location, confirm drop off

• Order 3rd party inspection of unit

• Review inspection results to ensure vehicle is in appropriate condition

• Send copies of inspection results to Buyer/Regional Asset Manager/owning district

• Make recommendations to owning location based on repairs noted in inspection

• Verify that all necessary documentation has been received and approved

• Communicate results of inspection with customer and Remarketing Sales teams to complete buyback and send customer funds Prep for Sale Audits

• Act as central point of contact for field maintenance on Prep for Sale and Park4Disposal

• Analyze repair orders to determine if all necessary work was completed to meet the terms of the sale

• Work with shops/vendors to obtain proper estimates for repairs

• Review costs and scope of repairs to determine ROI compared to book value and sold amount versus not completing the repair and selling the unit through a different channel

• Make recommendations on course of action based on circumstance and vehicle condition

• Create accurate tracking of prep costs at a unit level in the database for tracking Post Purchase Prep for Sale

• Review vehicle current condition with Buyers to develop appropriate sales terms, prep plan and budget

• Communicate prep plan and budget to shops

• Monitor and analyze prep work and costs to ensure adherence to plan and budget

Analyze and make recommendations on exceptions to repair plans

• Review any exceptions to repair budgets with shop and adjust budget as needed Invoice/Billing for Inspections

• Request payment for inspection invoices

• Ensure database is up to date reflecting payment for each inspection

• Ensure payment is correctly reflected to GL codes for affected district

• Other projects and tasks as assigned

Qualifications:

• Requires strong communication, organizational and time management skills and the ability to multi-task.

• Must be effective at communicating verbally and via email with outside customers, district staff members, and associates within the Penske organization.

• Must possess a working understanding of vehicle specs and conditions

• Ability to understand what the sales and purchase terms are for a given truck to ensure that the noted damages and costs accurately reflect those terms whether dealing with a buyback or a purchase.

• Able to work through unique situations with post sale complaints and title issues in order to recommend and enact the most effective solution.

• Must be able to analyze post sale complaints and understand the impact, both to the company and the customer, of the decision to repair or not repair an asset.

• Proficiency with Excel and a working knowledge of Access is a plus.

• Regular, predictable, full attendance is an essential function of the job.

• Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About the Company

Penske

Diversified transportation, logistics, and motorsports provider

Penske provides a range of transportation services, including retail automotive sales and service, truck leasing and rental, and logistics solutions, plus professional motorsports activities. Its offerings work through distinct units: Penske Automotive Group sells and services vehicles, Penske Truck Leasing rents and maintains trucks with fleet management, and Penske Logistics handles end-to-end supply chain services. The company differentiates itself by operating multiple transportation and entertainment businesses under one private global umbrella, enabling cross-sell opportunities and large-scale coordination. Its goal is to deliver reliable, end-to-end transportation and logistics solutions for individuals and businesses worldwide while growing its diversified portfolio and leveraging scale.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Bellflower, CA
Founded: 1969

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