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Knight-Swift Transportation

Largest full-truckload carrier in North America

Driver Qualification Facilitator

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • At least 2 years of experience in human resources, customer service, and/or operations is required.
  • An associate's degree in business or a related field, or an equivalent combination of education and/or experience, is required.
  • Applicants must be a qualified collector or able to become qualified within 30 days of hire.
  • Applicants must have strong interpersonal skills.
  • Applicants must be able to collaborate and build consensus.
  • Applicants must be able to solve problems and provide effective resolutions to conflicts.
  • Candidates must be authorized to work in the United States.

Responsibilities

  • Supervise a fleet of new-hire drivers and support inexperienced hires through assignment to an experienced driver mentor and completion of assessments demonstrating readiness to become solo drivers.
  • Facilitate and deliver engaging driver orientations.
  • Provide regular feedback to terminal and/or fleet leadership regarding Driver Leaders’ interactions with their assigned drivers.
  • Serve as a cultural ambassador for drivers and trainees, ensuring non-driver support roles and leadership focus on solutions that address driver needs.
  • Coordinate assessments of new drivers’ progress and provide performance coaching to new drivers and mentors as needed.
  • Gather information from assessments, mentors, and other resources to decide when or whether a driver is prepared to upgrade to solo.
  • Monitor new-driver and mentor performance indicators to achieve departmental quality and satisfaction objectives.
  • Advocate for the trainee driver experience and investigate and resolve concerns to support driver retention.
  • Observe and/or participate in meetings between drivers and their leaders, providing solutions that meet driver and company expectations.
  • Ensure drivers meet Department of Transportation requirements regarding medical exams.
  • Maintain status as a qualified Department of Transportation and non-Department of Transportation collector for hair and/or urine sample collections.
  • Work weekends, second shift, or third shift as assigned based on company driver needs.

About the Company

Knight-Swift Transportation

Largest full-truckload carrier in North America

Knight-Swift Transportation Holdings Inc. is an asset-based trucking company in North America that moves large volumes of freight with its own trucks and drivers, offering regional, intermodal, and dedicated carrier options. It operates an integrated network where freight is moved across vast areas using standardized routing, safety and compliance programs, and data-driven optimization to improve on-time delivery and efficiency. The merger of Knight Transportation and Swift Transportation created the largest full truckload carrier in North America, giving it scale, broad service coverage, stable capacity, and access to more competitive pricing as well as safety and sustainability initiatives. Its goal is to maintain industry leadership by providing reliable, safe, and efficient freight movement across a wide network while pursuing growth and continuous service improvements.

Company size
201-500
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1990

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