Infrastructure Monitoring Lead Platform Engineer
$147.3k - $190k
Senior
Plano, TX, USA+2 moreMore locations: Jersey City, NJ, USA | Columbus, OH, USA
In Person
DevOps & InfrastructureSite Reliability Engineering
About the job
Requirements
- Formal training or certification in infrastructure engineering concepts and at least 5 years of applied experience.
- Proficiency administering, troubleshooting, and analyzing performance of Linux and/or Windows enterprise operating systems, including operational best practices in regulated production environments.
- Hands-on experience delivering and operating enterprise-scale Infrastructure Monitoring solutions across Linux and Windows estates.
- Understanding and practical implementation of observability and telemetry concepts, including metrics, logs, and events; experience using OpenTelemetry collection patterns and integrating telemetry into downstream components.
- Proficiency in automation and engineering practices, including scripting and development with Python, Ansible, PowerShell, and Bash, and applying CI/CD-driven workflows for controlled, secure, repeatable change management.
- Experience developing, reviewing, debugging, and maintaining secure, high-quality production code and platform configurations, including automation supporting monitoring platforms and platform operations.
- Experience across hardware platforms, operating systems, networking, storage, and databases including Microsoft SQL Server, Oracle, and Cassandra; familiarity with deployment patterns, integration architectures, scaling, resiliency, and performance assessment.
- Experience implementing Infrastructure-as-Code and configuration management practices using tools such as Terraform for standardized provisioning and scalable, repeatable deployments.
- Hands-on experience operating in hybrid infrastructure environments, including enterprise on-premises platforms and public or private cloud, and familiarity supporting and migrating monitoring capabilities across cloud boundaries.
- Ability to improve monitoring signal quality through baselining, threshold strategy, noise reduction, enrichment, and topology/context alignment to support reliable event-to-incident workflows and operational insights.
- Experience using enterprise-authorized AI capabilities in the work environment to support infrastructure engineering workflows, with strong validation practices and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalate when uncertain, and ensure outcomes align with resiliency, security, and auditability expectations.
Responsibilities
- Engineer, operate, and continuously improve Infrastructure Monitoring platforms to ensure availability, performance, scalability, and security.
- Build and operate enterprise-grade Infrastructure Monitoring capabilities across Linux, Windows, and complex network estates, including platform-level onboarding and lifecycle management.
- Use enterprise-authorized AI capabilities to accelerate infrastructure analysis and design documentation, validate outputs, and handle operational data according to sensitivity and security requirements.
- Design and implement platform services, integrations, and telemetry collection across metrics, logs, and events, including OpenTelemetry collection patterns where applicable.
- Develop and maintain standardized onboarding patterns for agents and collectors, configurations, dashboards, and alert policies to accelerate safe adoption at scale.
- Improve monitoring signal quality and usability through baselining, threshold strategy, noise reduction, enrichment, and topology/context alignment.
- Develop secure, high-quality automation and production code; review, debug, and improve code and configuration written by others.
- Automate platform operations and reduce toil through scripting and CI/CD-driven configuration management; implement infrastructure-as-code deployment patterns.
- Manage and maintain production health for the monitoring platform by leading triage, performing root-cause analysis, and delivering preventative engineering and resilience improvements.
- Partner with infrastructure, application, and SRE teams to align platform capabilities with SLIs/SLOs, operational readiness, and continuous improvement goals.
- Apply reuse-first, AI-assisted practices in delivery and automation routines to identify recurring issues and validate remediation options; ensure changes are traceable, auditable, and aligned with resiliency and security expectations.
Desired Qualifications
- Hands-on experience operating one or more enterprise monitoring platforms such as SCOM, Tivoli, SMARTS, IBM Instana, DX NetOps, ITNM, or Netcool Suite.
- Experience with modern observability ecosystems such as Dynatrace, Grafana, and Prometheus, and interoperability patterns for telemetry integration, routing, and visualization.
- Experience with Kubernetes, such as EKS, for container orchestration and operations.
- Experience with topology-driven monitoring and correlation approaches for large-scale infrastructure environments.
- Knowledge of Event Management and AIOps workflows, including noise reduction, anomaly detection, probable-cause analysis, and guided remediation, with appropriate controls.
About the company
JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1799
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Simplify's Take
What believers are saying
- Growth is broad-based: every JPMorgan division posted record revenue in the June 2026 quarter, and trading jumped 35%.
- Stock grants gained value: shares rose 21% in three months, valuing JPMorgan at $965 billion in August 2026.
- Tech teams are well funded: JPMorgan's nearly $20 billion yearly tech budget is the largest in banking.
What critics are saying
- AI is shrinking some teams: Dimon said in July 2026 that AI cut up to 40% of certain roles.
- Plan on five office days a week: JPMorgan ended hybrid schedules for all staff in early 2025.
- It is fighting the president in court: Trump sued JPMorgan for $5 billion in January 2026 over his closed accounts.
What makes JP Morgan Chase unique
- It ranks first in investment banking: JPMorgan earned 9.3% of global deal fees in the first half of 2026.
- It trains future CEOs: 10 Fortune 500 chiefs were JPMorgan alumni in September 2025, fifth-most of any employer.
- Its payments arm is a hidden giant: JPMorgan says it processes $12 trillion a day across 160-plus countries.
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Benefits
- Health Insurance
- Flexible Work Hours
- Paid Sick Leave
- Paid Holidays