VP – Consolidation and Fulfillment

Essential Job Functions:

Operational Leadership

• Lead all warehouse, fulfillment, and cross-dock operations across a diverse 16-site network. 

• Establish and sustain a consistent operating system that drives accountability, visibility, and execution excellence across all facilities. 

• Drive disciplined performance management through standardized operating procedures, leadership routines, and KPI governance. 

• Own operational performance against all customer service level agreements and contractual commitments. 

• Partner with Account Management to strengthen customer relationships, support customer retention, and identify opportunities for growth. 

• Drive a customer-centric culture that proactively identifies and delivers continuous value to customers. 

Customer Excellence

Labor Productivity & Process Management

• Drive productivity improvements through engineered standards, workforce planning, process discipline, and performance management. 

• Build a culture where quality, productivity, service, and safety expectations are clearly defined and consistently achieved. 

• Technology & Automation

• Partner with Warehouse Enablement & Engineering to co-create Hub’s next generation of Manhattan’s Scale WMS and build a roadmap for deployment and adoption that drives improved productivity and quality execution across the network. 

• Drive process standardization and system utilization to improve execution, inventory accuracy, and operational visibility. 

• Partner with Warehouse Enablement & Engineering to co-create and deploy opportunities to leverage right-fit automation and AI adoption to improve proactivity, labor cost reduction, productivity, safety, and scalability. 

Continuous Improvement

• Partner with Warehouse Enablement & Engineering to develop scalable operating standards and continuous improvement initiatives leveraging Lean and Six Sigma Principles to build a Hub Way for standard work and consistent operations. 

• Implement structured problem-solving methodologies that drive sustainable performance improvements and cost efficiencies. 

• Ensure best practices are identified, standardized, and leveraged throughout the network. 

Financial Ownership

• Own financial performance of the warehouse network and ensure achievement of productivity, profitability, and customer service objectives. 
• Develop annual operating plans, labor budgets, and productivity targets. 
• Partner with Finance, Commercial, and Engineering teams to improve customer profitability and operational scalability. 
• Support pricing, customer renewals, and new business pursuits through operational expertise and cost modeling. 

Culture & Talent Development

• Build a culture of belonging, accountability, and engagement across all warehouse operations. 
• Develop high-performing operational leaders through coaching, succession planning, and leadership development. 
• Foster an environment where employees are empowered to contribute, grow, and deliver exceptional results. 
• Champion safety as a core organizational value and ensure compliance with all company and regulatory requirements. 

Minimum Qualifications:

• Bachelor's degree in Supply Chain, Engineering, Business, Operations Management, or related field. 
• 15+ years of progressive leadership experience in warehousing, fulfillment, contract logistics, distribution, or supply chain operations. 
• Significant multi-site leadership experience within a complex 3PL, omnichannel fulfillment, or distribution environment. 
• Proven success leading diverse operational models including e-commerce, direct-to-consumer, B2B distribution, dedicated operations, and cross-dock networks. 
• Experience improving labor productivity through engineered standards, operational discipline, and process optimization. 
• Demonstrated success leading warehouse management system transformations, preferably within Manhattan Scale. 
• Experience evaluating and deploying warehouse automation and technology solutions. 
• Strong leadership, change management, and customer relationship management capabilities. 
• Standing up new dedicated or multiclient facilities and start up operations 
• Executive level communication 

Salary: Up to $235,000/year base salary + Bonus and Equity Program Eligibility 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. 

Benefits We offer a comprehensive benefits plan including:

• Medical
• Dental 
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays