Billing Specialist

Description

About the Company: 

Moove NA is a pioneer and national leader in lubricant distribution, delivering high-performance solutions across industrial, commercial, and passenger vehicle markets. With a comprehensive portfolio that includes premium brands like ExxonMobil and proprietary lines such as Medallion-Plus, DynaPlex21C, and Eco-Ultra, Moove NA is committed to quality, reliability, and innovation.

As a proud subsidiary of the Cosan/Moove Group, Moove NA is at the forefront of transforming the lubrication delivery industry. Backed by a global network of over 55,000 employees, we support businesses driving energy transition, streamline operations through integrated logistics, and pioneer new opportunities in sustainable innovation. Together, we move industries forward—toward a smarter, cleaner, and more sustainable future.

Our corporate culture is derived from our Moove Attitudes: 

We're in This Together; Open Mind; Real Talk; Always Safe; Think Big, Act Simply

Summary:

Responsible for all activities associated with the high-volume processing of customer invoices by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned. 

• Reviews invoices to ensure accuracy of information and makes all necessary changes to the order which can include changes in quantities, changes in truck number and adds freight or other line items as needed
• Processes RMA’s for returned customer products or orders to be re-billed
• Issues credit memos to customer accounts for pricing issues, sales tax, and FES charges
• Modifies customer’s national accounts by adding products as needed when buyback related
• Compiles invoices and bills of lading and submits to customers for payment
• Ensures invoices are submitted to customers via mail, e-mail or on the customers website in a timely fashion with pertinent documentation
• Communicate professionally via email/phone with internal/external customers and co-workers.
• Calculates amounts for bulk COD deliveries as needed by drivers
• Responsible for next day billing for all deliveries (buybacks same day) with 99% accuracy
• Maintains flexible schedule to include ability to work overtime on occasion to complete projects and/or work assignments
• Assists supervisor in the completion of special projects as assigned
• Assist operations in understanding orders that were picked but not yet invoiced
• Performs other related duties as assigned

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent communication skills and the ability to interact effectively with customers and co-workers
• Detail-oriented, well organized, self-motivated with the ability of multi-tasking.
• Problem Solving Skills – identifies and report potential problems to supervisor in a timely manner
• Planning and organizing - prioritize and plan work activities, uses time efficiently, able to meet deadlines without reminders
• Diversity - shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values.

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, inventory software, internet software, order processing systems, and database software. Experience with a dual monitor set-up a plus

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education/Experience:

High school diploma or general education degree (GED); and less than one year related experience or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to work while sitting; use hands; and reach with hands and arms; talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

EOE