Bingo Performance Manager

Job Description

Your influential mission. You will...

• Own and drive Bingo and Casino (Slots/Side Games) performance across our network of clients.
• Build strong, outcome-driven relationships with operators and internal teams.
• Act as a trusted point of contact for Bingo and Casino performance-related queries, ensuring timely, outcome-focused communication.
• Monitor daily, weekly, and monthly performance, identifying trends and risks early and responding with pace.
• Execute commercially impactful promotional campaigns, schedule changes, and product launches.
• Optimize room setup, game positioning, menus, and pacing to maximize visibility and performance.
• Share performance insights in a clear, actionable format that drives commercial decision-making.
• Feed into performance planning and prioritization with data-led recommendations.
• Review outcomes and continuously improve activity based on performance results and feedback.

Qualifications

Components for success. You...

• Have prior experience in the gaming industry (e.g. iGaming, online casino, lottery), with strong expertise in Casino (slots/side games) and exposure to Bingo performance or operations.
• Possess strong analytical and commercial acumen to inform decisions and drive measurable growth.
• Are confident working with performance data, trends, and competitor intelligence to identify opportunities and mitigate risks.
• Understand gaming, entertainment, and player engagement mechanics across B2B and B2C environments.
• Translate complex information into clear, actionable strategies and recommendations.
• Communicate confidently and build trusted, outcome-focused relationships with internal and external stakeholders.
• Take a proactive, ownership-driven approach, balancing strategic thinking with hands-on execution.
• Thrive under pressure, demonstrating accountability, attention to detail, and follow-through.
• Have a track record of operational execution, performance optimization, and continuous improvement based on data and feedback.

You'll Get Extra Points For...

• Experience working across Bingo platforms or networked Bingo environments.
• Understanding operator challenges, promotional strategies, and seasonal performance dynamics.
• Experience in complex B2B environments with multiple stakeholders and competing priorities.
• Familiarity with community, content, or feature-led engagement within gaming platforms.

Thrive in a culture that values...

• Initiative-taking and confident approach at the workplace. 
• Global scope and inclusive working environment.
• Constant learning and development opportunities. 
• Active lifestyle and mental well-being. 
• Fun and engaging company events.

Additional Information

How We Measure Success?

• Product & Player Impact – Improved engagement, retention, and operator KPIs.
• Team Growth & Leadership – Strong, motivated, and high-performing product managers.
• Operator Satisfaction – Increased feature adoption and positive feedback.
• Seamless Delivery – Well-executed, high-quality product releases.
• Continuous Innovation – Keeping Bingo ahead of market trends.

THINK YOU’D BE A GREAT FIT?

This is an in-office leadership role requiring close collaboration with key stakeholders and teams.

At Playtech, we celebrate diversity and believe inclusive teams create the best experiences. We welcome people from all backgrounds, what matters most is your passion and potential. You don’t need to tick every box, if this role excites you, we’d love to hear from you!

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.