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ID.me

Runs a digital ID wallet for online sign-ins

Manager Sales Compensation

Sales OperationsUpdated on Nov 5
Full-timeMountain View, CA, USA

About the Job

Requirements

  • At least 4 years of experience in sales compensation, sales operations, or a related analytical or finance function; B2B SaaS experience is ideal.
  • Strong Excel and spreadsheet modeling skills.
  • Working knowledge of Salesforce or a comparable customer relationship management system, including how sales data flows into compensation calculations.
  • High attention to detail and ability to own a process where accuracy directly affects employees' paychecks.
  • Ability to explain compensation mechanics clearly to sales representatives and managers without finance expertise.
  • Comfort operating amid ambiguity in a fast-changing, high-growth environment.

Responsibilities

  • Own the end-to-end administration of sales compensation plans, including quotas, commission structures, accelerators, SPIFs, and draws.
  • Calculate and process monthly and quarterly commission payouts accurately and auditably, partnering with Finance on accruals and reconciliation.
  • Maintain compensation plan documentation so plans are clearly written, compliant, and consistently applied.
  • Manage each compensation plan rollout cycle, including communications, representative sign-off or acknowledgment, and dispute resolution.
  • Analyze plan performance against pipeline, bookings, and revenue outcomes to identify whether incentives are driving desired behavior.
  • Model the financial impact of proposed plan changes, including scenario analyses for new plan structures, quota changes, or organizational redesigns.
  • Partner with Revenue Operations and FP&A on quota-setting methodology, aligning quotas with territory potential and company revenue targets.
  • Build and maintain dashboards and reporting that provide Sales leadership and Finance with real-time visibility into attainment, payouts, and plan cost.
  • Serve as the primary point of contact for sales representatives and managers regarding compensation questions, disputes, and plan interpretation.
  • Partner with People/HR on new-hire compensation setup, role changes, leaves, and terminations as they affect compensation.
  • Support Legal and Finance in maintaining compliant, well-governed compensation policies and approval workflows.
  • Assist in preparing materials for compensation plan reviews and governance or committee discussions.

Desired Qualifications

  • Experience with a dedicated compensation or incentive management tool such as Xactly, CaptivateIQ, or Spiff.
  • Experience designing or administering compensation for a consumption- or usage-based revenue model.
  • Experience supporting compensation governance during company restructuring, mergers and acquisitions, or plan redesign.
  • Exposure to quota-setting or territory-planning methodologies.

About the Company

ID.me

Runs a digital ID wallet for online sign-ins

ID.me runs a digital identity wallet that lets people prove who they are online once, then sign in to government agencies, health systems, and online stores without repeating the check. In 2018, it became the first identity provider certified to the federal standard for proving a person's identity online, and in 2021 the IRS adopted it for taxpayers' online accounts. Users photograph a government ID and take a selfie, or confirm who they are with an ID.me agent on a video call, and the result is saved for reuse on other sites. Organizations that accept ID.me pay for each check or through subscriptions, and people use it for free. ID.me was founded in 2010 to verify military members for online discounts and is based in McLean, Virginia.

Company size
1,001-5,000
Company stage
Series E
Total funding
$727.3M
Headquarters
McLean, VA
Founded
2010

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