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All Accor

Global hotel management, franchising, loyalty program

Night Auditor

Hotel Guest ServicesUpdated on Nov 11
Full-timeSydney Olympic Park, AustraliaNo salary listedIn-person

About the Job

Requirements

  • Experience in Front Office or Finance operations, preferably in a hotel environment.
  • Knowledge of hotel systems such as OPERA Cloud or Hub OS.
  • Ability to work overnights, weekends, and public holidays.
  • Strong attention to detail and analytical skills.
  • Strong time management and ability to multitask.
  • Trustworthiness and reliability.

Responsibilities

  • Complete all night audit tasks according to the checklist.
  • Balance cashiering and prepare reports.
  • Ensure accurate cash and credit handling.
  • Assist in cross-checking daily work for all outlets.
  • Handle complaints efficiently and professionally.
  • Cross-check and balance work completed across hotel outlets each day and maintain accurate guest accounts.
  • Serve as the main point of contact for guests overnight, providing professional, friendly, and efficient service.
  • Complete audit tasks and reports, and ensure a smooth handover to the morning team.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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