Critical Facilities Technician

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department 

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Engineers (CFEs) working on shift and reporting to a Chief Engineer. This team is the face of Vantage to our customers and the guarantee of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Using a Computerized Maintenance Management System (CMMS) to plan and track maintenance activities, the Site Operations Department is responsible for all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. 

Position Overview

The successful candidate for this Critical Facilities Technician role knows what best-in-class data center service looks like and can make that a reality.  This role is an important member of our Operations team where we manage some of the most efficient and cost-effective data center facilities in the industry.

Persons this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure.  We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment, and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components, and lighting systems.  If you know the importance of getting it right the first time and not disrupting mission-critical data centers.  If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on!

Essential Job Functions

• Operate, monitor, maintain, and respond to abnormal conditions in facility systems. Areas includes: Electrical, mechanical, building monitoring, and control
• Ensure the completion of maintenance activities to the highest quality level of planification, preparation, execution, and reporting
• Ensure the full reliability of the infrastructures with the focus on continuity of services and energy efficiency
• Use the BMS (Building Management System) and all available systems to appropriate monitoring the site including regular walkthroughs verifying the good working condition

Duties

• Work in shifts, per assigned shift pattern and wear personal protecting clothes depending on the work to be performed
• Within applicable and authorized interventions according to the local regulation and the up-to-date certification(s) of the Critical Facilities Technician, be capable of manipulating / activating certain electrical and or mechanical and or security infrastructures for the purpose of protecting people and property and / or maintaining service continuity on the site
• Use of the Building Management System (BMS) and regular onsite checks
• With the assistance of the IT and Controls departments, ensure the proper operation of the site BMS
• In close collaboration with the contractors, participate in the drafting of the preventive maintenance schedule for the site infrastructures and implement it in collaboration with all service providers concerned. Closely monitor the operations with a continuous concern for minimizing risks during interventions, and ensure the reporting of this activity
• Operational management of suppliers and service providers, to document and plan preventive maintenance and or repair activities. Using a Computerized Maintenance Management System (CMMS) and the Change Management Process.
• Closely monitor the work of vendors with a continuous concern for minimizing risks during interventions, ensuring cleanliness standard, and ensure proper reporting of the performed activity
• Perform repair and maintenance activities as required
• Implementation of improvement plans and small projects
• Participate in the implementation of the site-specific crisis management plan and in the tests and implementation exercises concerning this plan
• Participate in regular site audits and reviews, which are designed to assess the level of service continuity and analyze risks

Job Requirements

• Technical education (advanced technician or engineer level) in one of the following areas: Electricity (generators, UPS, low voltage distribution), climate, and cooling.
• Experience in operating data centers or similar environments
• Versatile technical knowledge, especially in the areas of operation, maintenance, and inspection of critical systems
• English language – The minimum level required is B1 (intermediate, able to understand and communicate about familiar topics and handle most everyday situations independently)
• Knowledge of fire protection and physical security (access control, video, and intrusion detection systems) or central building management systems is advantageous.
• Good communication skills with third parties and internal customers
• Highly motivated at problem-solving
• Attention to detail and a genuine commitment to following up on actions
• Good writing skills
• Everyday use of standard office equipment
• Proven skills in the use of software, such as BMS, Computerized Maintenance Management Systems
• Potential employees must complete a background check successfully

Physical activities and requirements

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
• Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
• Raised floor work.  Must be able to maneuver and work underneath and around raised floor of varying heights.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.