Business Analyst, Mid - HTS

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

At Acentra Health, we embrace emerging technologies, including artificial intelligence and advanced analytics that can be utilized to improve processes, enhance decision-making, and drive better health outcomes. We value professionals who are curious about new technologies and motivated to use innovative tools to increase efficiency, quality, and impact in their roles.

Acentra Health is looking for a Business Analyst, Mid (HTS) to join our growing team.

Job Summary:

The Business Analyst, Mid is responsible for analyzing business problems, identify gaps, and developing technical solutions involving complex information systems with no supervision for Provider Enrollment, Screening and Credentialing sub systems. This role provides support with determining appropriate methods on potential assignments and serving as a bridge between information technology teams and the client through all project phases; provide day-to-day direction on State program activities.

Responsibilities:

• Work Independently and participates in client interactions, presentations, and solution discussions within assigned scope.
• Possesses unwavering commitment to customer service and operational excellence.
• Leading client workshops, design sessions, and solution demonstrations.
• Ownership of the end-to-end requirements lifecycle, including elicitation, documentation, traceability, and change management.
• Performing decision analysis and evaluating alternative solutions to identify the most effective business outcome.
• Acting as a requirements SME and influencing stakeholder decisions through business analysis expertise, domain knowledge, and strong communication.
• Accountability for feature or workstream outcomes, including alignment, issue resolution, and successful delivery.
• Manages and prioritizes assigned tasks across project phases, ensuring timely delivery.
• Owns assigned deliverables end-to-end within scope and is accountable for quality and timelines.
• Creates and maintains business process models and workflow diagrams.
• Supports and participates in testing activities including User Acceptance Testing (UAT) and implementation support.
• Understands the overall system architecture and cross-functional integration.
• Makes independent decisions within assigned scope and escalates complex issues appropriately.
• Develops strong functional knowledge of systems and healthcare domain.
• Identifies risks, manages scope changes, and communicates issues proactively.
• Uses BA tools (e.g., Jira, Visio, Excel) to support analysis, documentation, and requirements tracking.
• Creates and maintains requirements documentation including use cases, workflow diagrams, and gap analysis
• Analyzes user requirements and client business needs independently to identify gaps and recommend solutions.
• Owns requirements within assigned scope, ensuring completeness, bi-directional traceability, and alignment with business needs.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Required Qualifications

• Bachelor's’ degree with 4+ years of business analysis experience.
• Experience on large complex projects and domain knowledge of Medicare Medicaid and/or healthcare verticals.
• Strong knowledge in Medicaid Management Information System and related subsystems.
• Strong business analysis skills including requirements elicitation, documentation, and validation 
• Experience with SDLC processes and BA best practices 
• Strong stakeholder communication and facilitation skills

Preferred Qualifications

• Strong knowledge and proficiency in SQL, plus high-level of technical and database knowledge.
• Experience supporting moderately complex to large-scale Medicaid or healthcare programs.
• Knowledge of MMIS Provider Enrollment and related subsystems.
• Familiarity with SQL, reporting, analytics, or data visualization tools such as Power BI or Tableau as preferred qualifications.
• Strong expertise in requirements elicitation, analysis, documentation, and validation.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

We are committed to providing a secure and positive hiring experience. Depending on the role, interviews may be conducted virtually, in person, or through a combination of both. As part of our recruitment process, candidates may be asked to participate in identity verification measures to help ensure the integrity of the hiring process.

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/us/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."