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C.H. Robinson

Global freight transportation and logistics platform

Associate Portfolio Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeOrange, CA, USA$19.23 - $38.47

About the Job

Requirements

  • High school diploma or GED.
  • At least six months of internal or external customer engagement experience.
  • Ability to travel up to 10%.
  • Preferred: Bachelor's degree from an accredited college or university.
  • Preferred: Attention to detail, accuracy, and problem-solving skills.
  • Preferred: Negotiation, collaboration, and influencing skills.
  • Preferred: Proficiency in Microsoft Office Suite of Programs.
  • Preferred: Values a diverse and inclusive work environment.

Responsibilities

  • Build and grow a portfolio of customers, strengthen relationships, identify customer needs, and convert opportunities into active business.
  • Re-engage dormant accounts and expand business with existing customers to increase volume, revenue, and wallet share.
  • Manage day-to-day customer interactions by responding to questions, managing exceptions and escalations, and resolving conflicts professionally.
  • Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
  • Quote and price freight using negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
  • Plan, build, and execute shipments with AI agent support in line with customer expectations.
  • Identify account growth potential and develop transactional relationships into committed, repeatable partnerships with support from business development resources.
  • Use data, reporting, and market and customer updates to identify service and growth opportunities and inform daily priorities.
  • Adopt new tools and technology, identify automation opportunities, and help document and follow standard operating procedures.
  • Support teammates' customers when needed and contribute to daily and weekly stand-ups.

Desired Qualifications

  • Bachelor's degree from an accredited college or university.
  • Attention to detail, accuracy, and problem-solving skills.
  • Negotiation, collaboration, and influencing skills.
  • Proficiency in Microsoft Office Suite of Programs.
  • Values a diverse and inclusive work environment.

About the Company

C.H. Robinson

Global freight transportation and logistics platform

C.H. Robinson moves goods worldwide by providing freight transportation and logistics services, with two main segments: North American Surface Transportation and Global Forwarding. It uses a platform that connects shippers with carriers, using technology and data to match freight, coordinate routes, rates, and administration. The company stands out with a broad network of offices across regions and an integrated domestic and global forwarding platform that supports end-to-end supply chain solutions. Its goal is to deliver efficient, cost-effective transportation and related outsource and sourcing services at scale by linking shippers and carriers through its platform.

Company size
10,001+
Company stage
IPO
Headquarters
Eden Prairie, MN
Founded
1905

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